Asperai

Ah. You know, embarassingly, I didn't even realize the chat search function existed. That certainly helps a lot, thank you. I Wonder how it never came up before. Still, I am glad to hear that the problem is being addressed. I realize you are under no obligation to do so, and appreciate it. Thank you for your patience.

You are certainly not wrong. I love the fact that you can create your own custom channels in CoX, but due to the facts that you need to know about a channel before you can seek it out, or have an up-to-date list available from which to search for one that appeals to you, I believe it is a system that works very well for private group discussions or ones pertaining more to individual topics. As a public channel, I think the system leaves much to be desired. I have played many games, and while there have been others where help chat was occasionally abused, that tends to not be the case when there is an equally accessible general chat right next door. Regardless, these insights are things I neglected to touch upon in my original post, and I appreciate that you brought them up. Were I playing on Excelsior, I would certainly join one of your channels to discuss it further.

One of the things that made me the happiest when coming back to CoH, (and I owe you folks big for that one, you are my heroes) was all of the positivity I saw in chat. People gushing over how much they love the game, how much they love the community, and all of the shared experiences and ideas. I will admit, I have had several very enjoyable and uplifting conversations on the help channel that were not exactly help-related. I'm sorry. But I think the clutter on the help channel is mainly due to a lack of a similar social outlet while in-game. I know that, when I'm doing missions and leveling, I love idly watching people chat about a variety of topics, and join in myself. There are SG chats, and other outlets like just hanging around Pocket D, of course. But the fact that they are not a global sampling of the community leaves a lot to be desired. As far as I can tell, the best way to fill this need, help promote the general positivity it's been prone to, and clean up help chat for better service to new and returning players, would be to try and implement a global general chat channel. I have no idea how easy this would be. It sounds like a simple solution, but, obviously with a game like this there could be any number of strange quirks that cause it to be more difficult than it appears. But that is my suggestion for something that I know would make the game ten times better for me, and I suspect many others. I will continue to greatly appreciate what you do regardless.