First of all, sorry to hear about your issue. Second of all, you're not alone. Third of all, https://forums.homecomingservers.com/index.php/topic,2356.0.html <-- They are aware that this is affecting certain players and have an event planned to get more information so they can look into a fix. The pertinent info:
Memorial Day Event
Memorial Day is upon us, and that seems like a perfect opportunity for us to host our first large-scale event!
When?
Monday the 27th of May
12:00 - 15:00 Pacific
15:00 - 18:00 Eastern
20:00 - 23:00 UK
21:00 - 00:00 EU
Where?
Statesman Plaza, Kallisti Wharf, All 5 shards
Heroes can access Kallisti Wharf from any monorail station
Villains can access Kallisti Wharf via a Smugglers Submarine (from Sharkhead or Grandville)
Praetorians cannot access Kallisti Wharf and must make new characters (To clarify: a Praetorian is only locked to Praetoria until level 20, then they become a Hero or Villain and can go to Kallisti Wharf)
After that, we’re going to be spawning some Giant Monsters, Arch-Villains, and Heroes for you all to fight. We’re doing this for two reasons:
It will help us nail down a crash bug some of you have been experiencing in large-scale battles (such as Mothership raids), as our GMs will be running a special debug build which will output crash logs for us to examine
It’ll be hella fun