I was playing a villain character. While on Mercy Island, I had just finished a mission and was heading back to my contact. I had to use the elevator to get back up to where my contact was, but after my character walked in, the game stopped responding. After 3 minutes of waiting, I had to close out the window. Now, every time I attempt to load that character, the game crashes on the loading screen. I can create new characters, and play other characters just fine, but that one causes a crash every time.