Plasmar Posted September 30, 2019 Share Posted September 30, 2019 There seems to be a problem with the 64-bit software during the Mothership raid in RWZ. On every raid, I have had several hard crashes where I am booted to desktop. Speaking with others on the raid, they all also are running 64-bit. None who have hard crashed are running 32-bit. Link to comment Share on other sites More sharing options...
Oklahoman Posted October 16, 2019 Share Posted October 16, 2019 I came here to see if anyone else was having the problem I am seeing. I run a lot of MSRs, and I use the 64 bit client. What we have noticed is that before and during the raid we tend to have people crash to desktop "in chunks" - usually several players at once - and the common denominator seems to be the 64 bit client. Yesterday, while running MSRs I crashed to desktop 3 times. Twice was after the pylon phase during the raid, but the other was at PDH as we were recruiting. It "feels" like when this happens the client gets overloaded with chat and/or increased player activity. Yesterday it seemed to be worse than usual - we had several players crashing at about the same time, making it very difficult to assemble teams. Is there a way to capture something that would be helpful with this? Oklahoman, Okie, Vayne Glorious, Sooner Magic, Treehugging Wacko, Boy Band, etc Farming Incarnate Salvage - 1 salvage roll every 15 minutes! || Why NO TELLS to join your little MSR thing? Using DEMORECORD To Find Who Is Sabotaging Lambda Badge Runs || https://www.twitch.tv/oklahomancoh Link to comment Share on other sites More sharing options...
darkgob Posted October 19, 2019 Share Posted October 19, 2019 (edited) Counter data point: MSRs are actually smoother for me on the 64-bit client, although I don't think I've had any crashes during a MSR on either client (maybe once on the 32-bit client? would have been before the zone cap fix). I haven't observed this phenomenon on ship raids either (not in such large numbers anyway), although it's entirely possible most of the people on those raids were just on the 32-bit client. Could be a server-specific thing* (Excelsior for me) or could be a hardware-specific thing? This is what I'm running on if you want to compare model/numbers/manufacturer: CPU: AMD Ryzen 5 1600 6-core 3.2 GHz RAM: 8 GB DDR4 2400 Graphics: Radeon RX 580, 8GB DDR5 *It shouldn't be since we're talking about the client, but who knows. Edited October 19, 2019 by darkgob Link to comment Share on other sites More sharing options...
City Council Number Six Posted October 19, 2019 City Council Share Posted October 19, 2019 On 10/16/2019 at 7:09 AM, ElPuerco said: Is there a way to capture something that would be helpful with this? Not currently, but we have something nearly ready for this that is just waiting on the updated privacy policy that covers crash dump data. So... soon, and not the trademarked variety. 1 Link to comment Share on other sites More sharing options...
Apparition Posted October 19, 2019 Share Posted October 19, 2019 1 hour ago, darkgob said: Counter data point: MSRs are actually smoother for me on the 64-bit client, although I don't think I've had any crashes during a MSR on either client (maybe once on the 32-bit client? would have been before the zone cap fix). I haven't observed this phenomenon on ship raids either (not in such large numbers anyway), although it's entirely possible most of the people on those raids were just on the 32-bit client. Could be a server-specific thing* (Excelsior for me) or could be a hardware-specific thing? This is what I'm running on if you want to compare model/numbers/manufacturer: CPU: AMD Ryzen 5 1600 6-core 3.2 GHz RAM: 8 GB DDR4 2400 Graphics: Radeon RX 580, 8GB DDR5 *It shouldn't be since we're talking about the client, but who knows. I'm beginning to wonder if it is a server-specific thing, 'cause all of the complaints I've read about massive crashes during MSRs are from players on Everlasting or Indomitable. Link to comment Share on other sites More sharing options...
Oklahoman Posted October 19, 2019 Share Posted October 19, 2019 2 hours ago, Apparition said: I'm beginning to wonder if it is a server-specific thing, 'cause all of the complaints I've read about massive crashes during MSRs are from players on Everlasting or Indomitable. Could be. I'm on Everlasting. I've been using the 32 bit client just for MSRs the past couple of days with no issues. Oklahoman, Okie, Vayne Glorious, Sooner Magic, Treehugging Wacko, Boy Band, etc Farming Incarnate Salvage - 1 salvage roll every 15 minutes! || Why NO TELLS to join your little MSR thing? Using DEMORECORD To Find Who Is Sabotaging Lambda Badge Runs || https://www.twitch.tv/oklahomancoh Link to comment Share on other sites More sharing options...
Lines Posted October 19, 2019 Share Posted October 19, 2019 Reunion gets the same thing, and we're not even in the same country. Link to comment Share on other sites More sharing options...
City Council Number Six Posted October 20, 2019 City Council Share Posted October 20, 2019 If there is anyone who is consistently experiencing this crash, is comfortable enough with file management to drop in a test client, and is willing to help us out by submitting crash dumps, please shoot me a PM. Link to comment Share on other sites More sharing options...
Plasmar Posted October 21, 2019 Author Share Posted October 21, 2019 On 10/19/2019 at 11:21 AM, ElPuerco said: Could be. I'm on Everlasting. I've been using the 32 bit client just for MSRs the past couple of days with no issues. I'm on Excelsior. So that's probably not it. Using an AMD processor and a nVidia graphics card and my drivers are up to day (last month or so). Link to comment Share on other sites More sharing options...
Oklahoman Posted November 14, 2019 Share Posted November 14, 2019 For what it is worth, I've run several MSRs recently on the 64 bit client with no crashes. If I do back-to-back MSRs I do get much more of a slideshow on the second run, but still no crash. Oklahoman, Okie, Vayne Glorious, Sooner Magic, Treehugging Wacko, Boy Band, etc Farming Incarnate Salvage - 1 salvage roll every 15 minutes! || Why NO TELLS to join your little MSR thing? Using DEMORECORD To Find Who Is Sabotaging Lambda Badge Runs || https://www.twitch.tv/oklahomancoh Link to comment Share on other sites More sharing options...
Plasmar Posted November 14, 2019 Author Share Posted November 14, 2019 3 hours ago, ElPuerco said: For what it is worth, I've run several MSRs recently on the 64 bit client with no crashes. If I do back-to-back MSRs I do get much more of a slideshow on the second run, but still no crash. I've noticed that turning the particle count down (mine is at the minimum, seems to make the difference. Link to comment Share on other sites More sharing options...
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