Jump to content

Cannot Log in


Arisara
 Share

Recommended Posts

18 minutes ago, drg1137 said:

 

WanderingAries shared this, try it

 

https://downdetector.com/status/centurylink/map/

 

 

Hah, yeah... I'm in Phoenix, a big blue blob on that map.

 

Funny thing is, at the top it says, "User reports indicate no current problems at CenturyLink "

 

One reason for that could be that when I called Tech Support, I got "Your estimated wait time is 128 minutes."

 

I just hung up when I heard that, and I'm sure most people would, too.

  • Thumbs Up 1
Link to comment
Share on other sites

35 minutes ago, WanderingAries said:

 

It's all in the routing to the servers. 😕

Anyone know the IP of the CoH servers?

 

Ahh, I see it on a previous post. NVM.

Edited by tidma
Link to comment
Share on other sites

11 minutes ago, tidma said:

Hah, yeah... I'm in Phoenix, a big blue blob on that map.

 

Funny thing is, at the top it says, "User reports indicate no current problems at CenturyLink "

 

One reason for that could be that when I called Tech Support, I got "Your estimated wait time is 128 minutes."

 

I just hung up when I heard that, and I'm sure most people would, too.

 

only 128 minute wait time! no problem at all Century Link!

psh

Link to comment
Share on other sites

11 minutes ago, tidma said:

Hah, yeah... I'm in Phoenix, a big blue blob on that map.

 

Funny thing is, at the top it says, "User reports indicate no current problems at CenturyLink "

 

One reason for that could be that when I called Tech Support, I got "Your estimated wait time is 128 minutes."

 

I just hung up when I heard that, and I'm sure most people would, too.

I'm not that close to you but we are related by blue blobs. Hope yours gets cleared soon!

Link to comment
Share on other sites

34 minutes ago, Kartanian said:

 

NOOOO!
Don't route my game traffic through the Ukraine!

 

j/k, but one does have to wonder....

Given the situation, I would not be surprised in the slightest to have cyberwarfare/information operations activity going on in that region right now (2022-02-21).

 

Bit of a stretch, but generally traffic will get routed around trouble spots.

OG Server: Pinnacle  <||>  Current Primary Server: Torchbearer  ||  Also found on the others if desired


Installing CoX:  Windows  ||  MacOS  ||  MacOS for M1  <||>  Migrating Data from an Older Installation


Clubs: Mid's Hero Designer  ||  PC Builders  ||  HC Wiki  ||  Jerk Hackers


Old Forums  <||>  Titan Network  <||>  The City Representative (Info site for all servers)  <||>  Heroica! (by @Shenanigunner)

 

Link to comment
Share on other sites

Yeah, fwiw I'm not sure it's CenturyLink's subnet that's causing the problem (though they should route around it if they're aware of it). Earlier today my mobile hotspot followed a completely different routing path to get to the CoH IP just fine, but now a couple of hours later it's timing out too. 

Link to comment
Share on other sites

Same problems as others,

PC

Windows 10

Homecoming Launcher

Century Link ISP

 

I was just on a live chat with Century Link, and they said everything appears to be fine on their end.  I guess I will just have to wait it out.  If it's not fixed in a few days, I'll change ISP.

Link to comment
Share on other sites

I provided the "please report this up the chain" request and the traceroute results to a pretty clueless end user support person at CenturyLink through chat, as well.

"Did you reboot your modem?" "Everything appears fine with your connection and speed..." "Do you want to schedule a technician to come out?"
No, Ma'am, I just want you to report this upstream to Engineering.

 

I have little confidence that actually got reported or went anywhere. And the problem (as others have noted) could be outside of CenturyLink's direct control, too. Still, I can't reach OVH this morning and it is now 18 hours since it went down, dumping me from the game. I would think that the network techs would have identified and solved this by now.

  • Like 1
Link to comment
Share on other sites

Finally some good news on this front:

 

Tracing route to auth.cohhc.gg [51.161.76.201]
over a maximum of 30 hops:
3    91 ms    24 ms    24 ms  sjo-b23-link.ip.twelve99.net [62.115.118.169]
4    25 ms    25 ms    25 ms  palo-b24-link.ip.twelve99.net [62.115.115.216]

                                             ^^^^ AFTER THIS, EVERYTHING STOPPED RESPONDING YESTERDAY
5    91 ms   152 ms    88 ms  be100-105.pao-sv8-bb1-a9.ca.us [192.99.146.32]
6    95 ms    94 ms    94 ms  be103.pdx-prt1-sbb1-nc5.oregon.us [142.44.208.161]
7   366 ms    98 ms   100 ms  pdx1-hil1-g2-nc5.il.us [142.44.208.229]
8     *        *        *     Request timed out.

9    95 ms    95 ms    95 ms  pdx1-hil1-vac1-a75-1-firewall.ovh.us [147.135.34.8]
10    95 ms    95 ms    94 ms  pdx1-hil1-vac1-a75-2.ovh.us [147.135.34.6]
11    98 ms    98 ms    97 ms  pdx1-hil1-vac1-a75-3.ovh.us [147.135.34.7]

...

19    98 ms    98 ms   104 ms  auth.cohhc.gg [51.161.76.201]

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...