Random Market Errors

[Mac B]

I went to post an item on the market, was charged 10x the *LISTING* fee AND the item did not post.

 

It is quasi-frequent that I am charged the appropriate listing fee and the item doesn't post, this is exceptionally annoying being charged 10x the fee and also getting kicked in the groin by this system. This is also the first time that I've noticed being charged 10x the listing fee, but I'm sure it has happened before cause you know this game.

 

I did not buy the thing, I didn't have the wrong amount, I did all the correct things for trying to SELL a new item on the market. (I'm only saying this because the first knee jerk response of the jerks is that the user clearly must be ignorant and wrong and and and...)

 

Devs... for the love of love... please try to fix the damn market and this issue that surely impacts many more people than just me and must be irritating for many others... this is QoL and a bug all rolled into one, who wants to push the button to post to the market, get charged for it, but not have the item listed and still sitting there... can I go to the store and pay for services and then not receive them? Where is the Better Business Bureau of CoH?

 

You know... pics or it didn't happen and you're the crazy one... look I screen shot the thing, but how does one even prove a sequence of events like this with a mere screenie? Did you think about that at all before you thought about the need for a pic?

[AboveTheChemist]

My guess is that the AH bugged and listed a stack of 10 somethings that you had in storage, rather than the item you intended to list. It's a rare bug but one that a few of us have encountered. Check your 'selling' tab for a stack of 10 items that you don't recall listing, at the price you listed for the item you originally intended to sell, and that's probably the culprit.

 

The thread at this link has the oldest known report (as far as I am aware) about this bug, and my own bug report about the encounter is there.

 

The thread at this link has a much more recent bug report about this issue.

 

Finally the thread at this link has a PSA I posted shortly after I encountered the bug in which I detail the only way I know for sure of avoiding this bug. Basically, if you store stuff in the AH, remove those items from storage before posting things for sale.

 

I've probably cross-posted some of those same links in those threads, but more bug visibility never hurts.

[Yomo Kimyata]

11 hours ago, Mac B said:

It is quasi-frequent that I am charged the appropriate listing fee and the item doesn't post, this is exceptionally annoying being charged 10x the fee and also getting kicked in the groin by this system. This is also the first time that I've noticed being charged 10x the listing fee, but I'm sure it has happened before cause you know this game.

 

Is it possible that your computer is running many many programs and thus the problem is on the client side?  I would not be surprised if I were the single most active user of the /AH, and I don't think I have ever been charged a fee when an item doesn't post, and in fact items not posting are practically non-existent for me.

[Ukase]

There are often times when I've had items not post for me, but they remain in the slot in the AH, and usually it's due to a lot of things going on - like I'm trying to sell the 20th EoE I've gotten before hami spawns. With all those GMs and players about, it's not a surprise.

But this glitch, I've never encountered before. I'm sorry it happened to you, and I know you're aware of how the AH works, so I'm not going to fuss about pictures, even though you provided them. 


All that said, I've no idea how they can address this, other than a refund. I mean, where would they find this bug? How could they reproduce it? I'm without a clue here.