mac Post here if you're a Mac user having trouble with Island Rum after the August 22 update

[Croco]

What fixed this for me was installing to /Applications/coh 

I had previously installed to Coh, and CoH, and none of those worked. it had to be coh all lower case. hope this helps someone else.

[pauper_ill]

On 9/14/2019 at 10:20 PM, Redlynne said:

What's up with the Complete Holding Area 100% in Island Rum then proceeding to promptly DO NOTHING discernable for a long time (until you quit the client, basically).

Weirdly enough, I can command Island Rum to do a Rescan, and it will then not only "find" my installation of the game client but allow me to launch it and play it.

 

So there's a workaround for the Complete Holding Area 100% dead end trap, but it makes remarkably little sense.  @Manga?

I had this issue as well, apparently because I was launching Island Rum from my Downloads directory rather than moving it into Applications as the directions indicate I should have done.

 

I re-downloaded Island Rum and put it in Applications, and now I don't see that issue. Not sure if the same will work for you.

 

My issue after finally getting the 64-bit client to run is that my sound is 'laggy'; I can hear definite echoes and other indications of sound lag, and most significantly, when I first zone into an area with music, the music will run at a decidedly slower tempo for about five seconds or so until something 'catches up'. I didn't notice this under the 32-bit client, so I'm curious if anyone else has seen this or knows a fix/workaround.

[MintCondition]

So my problem isn't specifically with Island Rum, but since the UG to 64 bit, I can't load keybind files using /bindloadfile. Not sure if it's a pathing thing or what. But even loading a simple script doesn't work. 

 

Steps I take: 

1) /bindsavefile test.txt - client says "Keybinds saved to test.txt", check coh/data and there is indeed a test.txt file

 

2) without touching that file, I immediately execute "/bindloadfile test.txt" - "Unable to read in keybind file: test.txt" 

 

Any ideas what might cause this? I would try adding in pathing, (I used to be able to use z:/ as a pointer to the MacHD outside of Wine) but I can't seem to figure out what the new paths would be. 

[scottybev80]

Anyone seeing this issue? It was launching fine the other day. Haven't made any changes to anything. Have re-scanned and all fine. I click the tick and what you see in the screenshot appears, and the game doesn't launch. Am a bit stumped. My Mac screen occasionally flickers... but nothing else.

[HoundsTooth]

8 hours ago, scottybev80 said:

Anyone seeing this issue? It was launching fine the other day. Haven't made any changes to anything. Have re-scanned and all fine. I click the tick and what you see in the screenshot appears, and the game doesn't launch. Am a bit stumped. My Mac screen occasionally flickers... but nothing else.

I am having the same problem. It workedd yesterday. I can't solve it either.

[Smack24]

Im still having trouble with Island Rum launching the 32bit homecoming. I get a program error every time. I was getting help for it from the GM AmonRa but it was clear that my mac was too old to run the CoH game. (My mac is 2011 early El Capitan 10.11.6)

[Ruby Rocket]

Having an issue with CoH loading in a window rather than full screen all of a sudden; not a big issue other than Nav Menu, Chat, Target, Power Bar, interactive popup windows, etc... do not appear on the screen.  I've been running CoH 64bit for months without issue and am still operating on Mohave 10.14.6. [MacBook Pro 2017 15in, 2.9GHz i7, 16GB LPDDR3, Intel HD 630/Radeon Pro 560]. 

Edited October 28, 2019 by Ruby Rocket

[026]

6 hours ago, Ruby Rocket said:

Having an issue with CoH loading in a window rather than full screen all of a sudden; not a big issue other than Nav Menu, Chat, Target, Power Bar, interactive popup windows, etc... do not appear on the screen.  I've been running CoH 64bit for months without issue and am still operating on Mohave 10.14.6. [MacBook Pro 2017 15in, 2.9GHz i7, 16GB LPDDR3, Intel HD 630/Radeon Pro 560]. 

I am having the exact same problem.  I had it working fine, but over the weekend it stopped.  Everytime I log in, I can select a character, but all I see is the world.

[Tzu]

Add me to the list of those suffering from missing UI.

 

Although its a bit hard to tell, I think its possible that I can't type commands either. 

 

I made a second account to test whether or not the issue was limited to one account only, but it seems I cannot get past the Register screen to enter the game on that alt account. not sure how this may relate to the above issue, but thought I'd mention it. Also cannot actually enter the game on Pineapple.

 

Haven't been able to play for a week. Quite frustrated.

[Tzu]

Update. The Missing UI issue was solved by using the command: "/uiscale 1". Huge thanks to GM Laufeyjarson for that. 

[Techulon]

Mac OS Sierra 10.12.6

Island Rum 111720191

 

I’ve been running Homecoming 64 bit fine for a while.  Recently on attempting to launch, I have started getting a city of heroes window which is all black with another tiny cow window on top of it.  The launching graphic shows as well, but it hangs there.

 

I noticed from the thread several other members having this issue. I don't have a solution...yet, here's what I've tried.

 

 

One change is that I used the terminal commands required to get Mids Reborn running.  This went fine and have been able to use Mids and Heroes.  This may have contributed to my CoH ceasing to function, if not being the direct cause.

 

For Mids Reborn, I followed a post:

MacOS Install Guide *Catalina Not Supported*

1. Install Homebrew using this command in the terminal:  /usr/bin/ruby -e "$(curl -fsSL https://raw.githubusercontent.com/Homebrew/install/master/install)" This should allow for the installation of both Wine and Winetricks, which'll go as follows.
2. Install XQuartz, required for Wine to work: brew cask install xquartz
3. Install Wine and Winetricks: brew install wine | brew install winetricks
4. Install the .NET 4.7.2 libraries via Winetricks - follow the prompts that appear: winetricks dotnet472
5. Download the macOS/Linux Mids ZIP file, and extract it. Open a terminal up at that location, and then run this command: wine "Hero Designer.exe"

-Courtesy of Korvinagor-

Edited October 21 by crytilis

 

After this sequence, Mids Reborn worked fine, as did CoH Homecoming.

 

I also have an Application CoH (5.5GB) that has the CoH icon and was in the applications folder.  Others have had success moving it to the Coh folder, which I have tried. I also noticed it "moved" to the documents folder at one point. I tried moving it back, and on suggestion placing it in both applications AND the coh directory.  Also, at one point, the 64 bit version was greyed out.  This last positioning of the application, and using island rum resetting path and rescanning finally got new game files to download, 40-50, and 64 bit became active again.  When launched, got an error, below.

 

 

I Downloaded the app new from the link

http://telstar.eekstudio.com/macclient-wineskin.zip

and it resulted in a CoH app under 500 mb. The one I already had, dated 4.19, as mentioned, is 5.5 GB.  Not sure which is the one to use, and where they should reside. I tried each in all permutations of locations. I have no idea what the application is for, as I understand the game exists in the coh directory.

 

I have:

deleted .wine directory.

Used various capitalizations of the CoH, coh directory in applications.  Don't know which it should be.

 

Issued "brew remove wine" ,  got:

brew remove wine

Uninstalling /usr/local/Cellar/wine/4.0.2... (8,874 files, 653.7MB)

 

Not sure what the latest status of this install should be.

 

Happy to provide any info I may have neglected to give and to take any suggestions to help get back up and running.  My other Macs, various OSs, are still working fine.

 

Thanks tons!

-Techulon

 

11/24/2019

I am able to play.  When the loader shows me the tiny window on top of the larger window, I select the smaller window and push return on the keyboard.  Popped right into the splash screen then login as normal.  It was there the whole time, waiting for an enter.  How did I figure this out?  Desperation and trying everything.

Hope this helps.

 

Edited November 25, 2019 by Techulon
Working, not fully resolved.

[Garble]

OS X El Captian

Version 10.11.6

 

Island Rum 112420192

 

Tried to run Beta and it said it was the wrong one. So I rescan Island Rum and Beta disappeared from the list. When I click on the palm tree and then Manifest, nothing happens.

[pendarr]

macOS Catalina Version 10.15.2

 

Downloaded Island Rum and ran it, it downloaded the game files, when I hit play it loads the wine64-preloader but nothing happens, and Island Rum crashes and I have to force close it.

 

Tried deleting ~/.wine, tried renaming CoH to coh, tried completely removing files and reinstalling, all the same result. Just eternal purgatory when I hit play.

 

Edit: Update! It's working now.

 

I had to choose Reset Path in Island Rum and point it at the coh folder after I launched it again, that seemed to be the issue. It was looking at the Island Rum location and not the coh folder.

Edited December 24, 2019 by pendarr

[ztab2000]

Macbook Pro

OS X El Capitan

Version 10.11.6

 

I'm sad. Now that the safe mode is gone I can no longer access the game. For months whenever I tried to access 32-bit I'd get the Program Error box mentioned by Techulon so I've always used safe mode to play. There appears to have been an update and the only options are a greyed out 64-bit and the 32-bit which continues to give this error box.

 

I'm hopeful that an answer is found. When 64 first launched I was able to play it fine and it was beautiful. Afters subsequent updates I now find myself estranged from my digital home. Mac Gods please EVER be in our favor. Those of us without programming experience, who don't know how to dig into the bowels of our computers to make changes need a simple solutions posted in a section dedicated to only the latest version of the downloadable items needed to play the game on both Mac and Windows. 

 

I think part of my issue is I hunt through this forum in desperation following directions posted in the thread, clicking on links, trying to be something I'm not.... a programmer and deleting/adding lines as recommended and I have no clue what i'm doing. I'm the one that needs the "official" here is the latest version "Click here". 

 

...peace and blessings

[Six-Six]

See if your machine can be updated to Sierra or High Sierra. I don't think HC32 or HC64 supports El Capitan.

 

[Garble]

I was able to play some yesterday because i had left my computer on and still had Island Rum running. Then I restarted it and now cant access it.

 

Specifically this error:

 

Unhandled exception: page fault on read access to 0x002004c0 in 32-bit code (0x0087b288).
Register dump:
 CS:001b SS:0023 DS:0023 ES:0023 FS:1007 GS:000f
 EIP:0087b288 ESP:0032d640 EBP:0032d658 EFLAGS:00010206(  R- --  I   - -P- )
 EAX:00000121 EBX:0032d7e8 ECX:0200c008 EDX:00000001
 ESI:0200c008 EDI:00200000
Stack dump:
0x0032d640:  0200c000 00000003 0200c008 7b864aab
0x0032d650:  00a0a680 0200c008 0032d680 0087ce45
0x0032d660:  0200d000 0032d700 0032d7e8 00000000
0x0032d670:  00000000 0056a290 0032d7e8 0032d700
0x0032d680:  0032de80 0056a2a2 00a0a680 0203b2f0
0x0032d690:  00000007 0032d7e8 00000000 00000014
0200: sel=1007 base=7ffc0000 limit=00000fff 32-bit rw-
Backtrace:
=>0 0x0087b288 in cityofheroes (+0x47b288) (0x0032d658)
  1 0x0087ce45 in cityofheroes (+0x47ce44) (0x0032d680)
  2 0x0056a2a2 in cityofheroes (+0x16a2a1) (0x0032de80)
  3 0x005d218c in cityofheroes (+0x1d218b) (0x0032e6d8)
  4 0x008767ab in cityofheroes (+0x4767aa) (0x0032fe64)
  5 0x009c7caa in cityofheroes (+0x5c7ca9) (0x0032feb0)
  6 0x7b85067c in kernel32 (+0x4067b) (0x0032fec8)
  7 0x7b853837 in kernel32 (+0x43836) (0x0032ff08)
  8 0x7bc66d9c (0x0032ff28)
  9 0x7bc67e4a (0x0032ffa8)
  10 0x7bc66d62 (0x0032ffc8)
  11 0x7bc3ec0e (0x0032ffe8)
0x0087b288: movl    0x3c(%edi,%eax,4),%edi
Modules:
Module    Address            Debug info    Name (34 modules)
PE      330000-  343000    Deferred        physxloader
PE      350000-  3a7000    Deferred        cggl
PE      400000- 16f0000    Export          cityofheroes
PE     1d80000- 1dca000    Deferred        cudart32_30_9
PE     2200000- 2573000    Deferred        physxcore
PE    10000000-10064000    Deferred        physxcooking
PE    41910000-41914000    Deferred        advapi32
PE    41980000-41984000    Deferred        version
PE    41990000-419a2000    Deferred        comdlg32
PE    43320000-4334e000    Deferred        user32
PE    43470000-43474000    Deferred        gdi32
PE    43580000-4368e000    Deferred        shell32
PE    43780000-43784000    Deferred        shlwapi
PE    43800000-43820000    Deferred        comctl32
PE    43900000-43904000    Deferred        winspool
PE    43940000-43944000    Deferred        ws2_32
PE    43980000-43984000    Deferred        wsock32
PE    43990000-43994000    Deferred        iphlpapi
PE    439c0000-439c4000    Deferred        imm32
PE    439e0000-439e3000    Deferred        glu32
PE    43c70000-43c74000    Deferred        hid
PE    43c90000-43c94000    Deferred        dsound
PE    43ce0000-43ceb000    Deferred        winmm
PE    43d30000-43d38000    Deferred        ole32
PE    43e80000-43e84000    Deferred        rpcrt4
PE    43f10000-43f14000    Deferred        msacm32
PE    43f30000-43f34000    Deferred        ddraw
PE    43fc0000-43fc4000    Deferred        wined3d
PE    44100000-44104000    Deferred        opengl32
PE    442b0000-442b3000    Deferred        winemac
PE    45ed0000-45ed4000    Deferred        uxtheme
PE    6a000000-6a56d000    Deferred        cg
PE    7b810000-7b866000    Export          kernel32
PE    7bc10000-7bc14000    Deferred        ntdll
Threads:
process  tid      prio (all id:s are in hex)
00000008 (D) C:\Program Files\coh\hc-bin32\cityofheroes.exe
    00000025    0
    00000009    0 <==
0000000e services.exe
    0000001f    0
    0000001e    0
    00000014    0
    00000010    0
    0000000f    0
00000012 winedevice.exe
    0000001d    0
    0000001a    0
    00000017    0
    00000013    0
0000001b plugplay.exe
    00000021    0
    00000020    0
    0000001c    0
00000022 explorer.exe
    00000024    0
    00000023    0
System information:
    Wine build: wine-1.6.2
    Platform: i386
    Host system: Darwin
    Host version: 15.6.0

 

I've checked but cannot upgrade my OS beyond El Capitan.

[Six-Six]

Another option would be to use Bootstrap(?) or Parallels to run Windows 10 virtually. I used to do this for another game a few years ago. 

Came across this a few minutes ago:

Go to pg 6 of the thread and scroll down midway.

 

Edited January 7, 2020 by Six Six

[Number Six]

Are you able to find any log files in ~/Library/Logs/Time Sync/Island Rum? Manga says that should have a detailed activity log and may provide some clues about how it's being launched.

[Jimmy]

Hello! In order to keep the conversation in the right place, please use this thread if you need support with Windows, and this thread if you need support with Mac OS X. Thanks!