Skipplabs

Hello. While I was an avid player back in the day, its been too long since I've visited Paragon City. I was on the private server after it had been running for a few years, and when it went public I played on and off, but not hardcore. Recently I tried to load up the Tequila launcher like I always used too, and my toons weren't there! Comments on the Facebook forums said I need to use the HC launcher, which I have finally gotten around too tonight, but still no joy? It is also possible that I've forgotten exactly what my account info was. Its been years since I was active on the server. Can anyone point me in the right direction to recover and enjoy my memories in CoX? TIA