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Connection Issues


DaveSynk

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I'm having a hard time to rejoin the server. I even posted on Discord about it. I am on a desktop on a wi-fi connection, 1000mbs type of connectivity. No VPN. I'm trying to understand the issue by looking over the console.

 

Sometimes when I try to log in I can and get to the character selection, sometimes it says the account is already logged in but in the console the Password Auth fails for a reason.

 

Most of the time when I manage to get to the character menu and try to play I get booted back to the login menu and the console shows this message in the attached file. I've noticed that the connection to the DB happens in the logs but ingame I'm told that I've lost connection to the server and I cannot even get the character selection.

 

Any help would be much appreciated.

 

PS: I also have forwarded the ports.

 

 

image (1).png

Edited by DaveSynk
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  • Retired Game Master

Try a ping to 51.161.76.201.  If the requests time out, the internet connection isn't getting through.  (Game client won't matter until that ping succeeds.)

 

If you have a second Internet connection on hand you can try out on Wi-Fi (such as a phone hotspot).  If you can get the game to login and make it past character selection, your computer is fine.  I wouldn't fiddle with the network settings too much as it's likely upstream of your desktop.  (Of course, log off once you zone in so you don't face data charges.  One minute of connection is approx. 20-100MB of data.)

 

It might help to know what region you're logging in from: Continental US? (Which state?  Town/city is none of our business.) Europe?  Asia?  What ISP are you using? 

Edited by GM Tock
Better IP Address to use.

 

 

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image.png.d6108c10c508c0c48b04245e027157c0.png

 

As seen here I can connect. When I posted I had a wi-fi connection, but now I'm on wired and got a gigabyte connection. I'm from Eastern Europe and I'm trying to log into the Everlasting server, although I tried going into the Reunion one and its the same. At times when I try to log in it says I'm already logged, but on a second try I can get through to select my character. I believe today, earlier, like very early in the morning, my time, when the servers were low pop, I could log in without an issue.

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