[For those of you with zoning/loading/crash issues, please read!!!]

i have a friend who was playing just fine a few days ago then it stopped working what it does is loads tequila once u hit play it brings up the loading bar for CoH but nothing else uninstalled it redownloading all the files still same out come no bangs in firewall or antivirus stuck on how to fix it any adv would be help thanks

[Computer locks up when attempting to launch game from Tequila]

my friend installed both tequila and coh just fine was working up till a few days ago now all it does is bring up the loading bar tried deleting and fresh install and it does the same thing he is running a HP win 10 home cant figure out what is causing it to hang up on loading no fire wall or anti virus bangs just wont load after hitting the play button any advice would be help thanks