It's a flashback. Media uses these all the time to insert some new detail into an ongoing story's history. You've already done the task, but you're discussing it in such detail that you are reliving it. Maybe that's not a 'thing' in the real world, but it's fairly standard in modern media.
Honestly, dumping the TF system would solve 99% of the issues.
I just don't really like Ouro. It doesn't feel like CoH, it feels like a website. To start an arc, I have to get to Ouro, find it in the menu, start a TF and then go to the contact. Three of those steps are just extra requirements because I'm too powerful for the content and they are entirely 'game' things.
Auto-exemplaring to the level of the mission is already built into the game for team play. Why can't we just do it automatically?