Gamepad/Controller Set Up Assistance

[Vamps]

I used a gamepad/controller to play the game.  Have been since City first came out over a decade ago.  I would use a Logitech controller and it worked perfectly.  Of the homecoming servers, Safemode was the only version I could get the controller to work.  With it closing soon, I have tried to figure out why/how my controller doesn't work in 32 & 64 game mode.  I even bought an Xbox controller to see if that made the difference.  The controllers both work as their power lights come on.  While I know I could just play using the keyboard, my issue is it cuts down on my reaction time.  Before I just throw in the towel and accept that's what I'm stuck doing, has anyone else had this issue?  Can anyone provide me with some guidance on what else I should do or look for or buy in order to resolved my problem?