being kicked off repeatly?

[Dragonssong43]

both myself and my cousins play CoH and recently ran into a problem.  yesterday while my cousin was doing his enhancements he got kicked, restarted the manifest and he got back on but was kicked  again after 20 minutes. restarted my computer and it still kicked him.  i scanned my cpu for viruses and i was able to play for an hour before i logged. now again today my cousin was kicked when trying to do something. i'v tried verfing files and everything so i dont know what to do. i did select a crash report. i get this everytime he's kicked:

 

Edited February 19, 2020 by Dragonssong43
forgot something