Xandra Rose Posted January 14 Posted January 14 Just heard about the license deal so I thought I'd hop on and see what it's all about, but when I made an account I put a space in my Account name, log in launcher isn't letting me put the space in my name... so I don't think I can actually USE the account.
Retired Game Master GM Tock Posted January 15 Retired Game Master Posted January 15 (edited) You can see what account name you entered in Game Account Manager. Click Account in the top bar, then "Game Account." It'll be shown in grey above the password change prompt. If you got the username right, likely you might need to reset your password. You can do that in the same place, old password not required. Edited January 15 by GM Tock Game Account screen shifted since the License Announcement. No more blue bars! 1
Xandra Rose Posted January 15 Author Posted January 15 I think you missunderstand, my Account name has a Space in it. the Launcher Login Does Not Allow a Space. Meaning I Cannot, input my account name correctly. It simply won't let me.
Retired Game Master GM Tock Posted January 15 Retired Game Master Posted January 15 (edited) The forum account cannot login to the game. That is only for the forums. If you set a username in the page I shared above, THAT along with the password you set will log you in to the game client. Forum username & password -> Game account username and password -> Game Client. (Xandra Rose) (You set this. Possibility: Xandrarose) (Set a chat handle @Xandra Rose for example, get that space back.) Choose any username you like; it won't be seen by players (your global chat handle is a different feature). The password must be 8-14 characters, which is why the forum account is separate: you can make a stronger password on the forums than the game client will allow. Edited January 15 by GM Tock
Xandra Rose Posted January 15 Author Posted January 15 Ah okay, excuse me for being dumb then. Over eager, I saw, make account, made an account and didn't realize they were separate, lets see if this works.
Xandra Rose Posted January 15 Author Posted January 15 Ok that worked thanks, Now to figure out why my SO immediately got banned when she tried to make an account... All I can think of is she had a VPN on.
Retired Game Master GM Tock Posted January 15 Retired Game Master Posted January 15 (edited) 40 minutes ago, Xandra Rose said: Ah okay, excuse me for being dumb then. Over eager, I saw, make account, made an account and didn't realize they were separate, lets see if this works. Not dumb at all. It is weird to most folks because the Game Account used to be "paywalled". If you didn't subscribe to the game, you couldn't make a game account. Homecoming is free, so the game account is mostly just telling the game client who you are. The forum account can have a more difficult password to keep the Game Account safe. 12 minutes ago, Xandra Rose said: Ok that worked thanks, Now to figure out why my SO immediately got banned when she tried to make an account... All I can think of is she had a VPN on. Ask them to turn in a Support ticket, or post on the Homecoming Discord in the Tech Support forum thread there. It might be a forum anti-spam measure and one of our Lead GMs can "wave them through." Edited January 15 by GM Tock
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