Atlas Park loading problems

[m1sf1t711]

I cannot log into characters that were left in Atlas Park and if I travel there with a character from another zone Atlas loads initially but freezes within seconds and I have to shut down the game using task manager.

 

When I try to log into a character left in Atlas I get the load screen and load bar almost complete, the musc plays but then everything freezes before the zone itself is loaded. I can log into characters in other zones without issues.

 

I'm on Reunion.

 

 

[Rudra]

Re-validate your game files. You may have a corrupted file.

 

(Edit: It's Verify from the drop down menu when you click the 3 dots on the HCLauncher and it is Validate under options for Tequila.)

 

Edited July 31 by Rudra

[m1sf1t711]

Thank you for the reply 🙂  I found and tried that but it hasn't fixed the problem.

 

 

Oh sorry I had a daft moment. It has reported that files are missing or damaged. Do I have to uninstall and reinstall to repair them? there doesn;t appear to be a repai option?

Edited July 31 by m1sf1t711
Additional info

[Rudra]

The Verify or Re-validate functions should automatically repair/re-download the corrupted/missing files. If it didn't, then yes, an uninstall and re-install will be called for.

[m1sf1t711]

Thank you. I will try that 🙂

[m1sf1t711]

Thank you again Rudra, that fixed it 😄