m1sf1t711 Posted July 31, 2024 Posted July 31, 2024 I cannot log into characters that were left in Atlas Park and if I travel there with a character from another zone Atlas loads initially but freezes within seconds and I have to shut down the game using task manager. Â When I try to log into a character left in Atlas I get the load screen and load bar almost complete, the musc plays but then everything freezes before the zone itself is loaded. I can log into characters in other zones without issues. Â I'm on Reunion. Â Â
Rudra Posted July 31, 2024 Posted July 31, 2024 (edited) Re-validate your game files. You may have a corrupted file. Â (Edit: It's Verify from the drop down menu when you click the 3 dots on the HCLauncher and it is Validate under options for Tequila.) Â Edited July 31, 2024 by Rudra
m1sf1t711 Posted July 31, 2024 Author Posted July 31, 2024 (edited) Thank you for the reply 🙂 I found and tried that but it hasn't fixed the problem.   Oh sorry I had a daft moment. It has reported that files are missing or damaged. Do I have to uninstall and reinstall to repair them? there doesn;t appear to be a repai option? Edited July 31, 2024 by m1sf1t711 Additional info
Rudra Posted July 31, 2024 Posted July 31, 2024 The Verify or Re-validate functions should automatically repair/re-download the corrupted/missing files. If it didn't, then yes, an uninstall and re-install will be called for.
m1sf1t711 Posted July 31, 2024 Author Posted July 31, 2024 Thank you again Rudra, that fixed it 😄 1
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