Unable to send to global name - email hero merit/Found work around

[Zappalina]

I was on a character BBowB and made a 50 merits into one hero merit and then tried to send it to my global 2x and it wouldn't work. I did check it to make sure it was the correct name no spaces etc. it was saying it wasn't tradeable. I logged onto Victory made a character name with my same global name so I now have one on Excelsior (lvl 50 + veteran levels named Zappalina) and one on Victory (lvl 1 named Zappalina). Logged out of the level 1 and back into the same one trying to send the hero merit BBowB originally to my global @Zappalina. It was successful that time.

Edited January 8 by Zappalina

[lemming]

Try doing New Email, don't fill in anything and drop the Hero Merit into the attachment area.

It should autofill your global and subject.   Add some text to the body, and it should be good to go.  (and compare to how the failed version was)