Tammim

turns out it was one of the Meta Quest 2 apps that I had installed. I'll narrow down exactly which later, but now it's time to play!

Yes the client log was just those like 14 lines. I made sure the visual c and .NET stuff (I know you said it shouldn't matter but I figured while I'm at it) updated. I've also ran DISM and SFC /scannow (which found and corrected something) still didn't get any farther. The event viewer did have some flags from Cityofheroes.exe gave a Error 0x0000409 I followed Microsoft's instructions to do a clean boot and the diagnostic console got a lot farther the last line was: "Acceptable video card driver" the client log also seems to have gone farther. I also added the report.wer file associated with the event viewer error Client log: 2024-01-18 15:04:56 [N] City of Heroes client starting up. 2024-01-18 15:04:56 Running from x:/Games/Homecoming/bin/win64/live/cityofheroes.exe 2024-01-18 15:04:56 Command line parameters: 2024-01-18 15:04:56 -profile live -auth 51.161.76.201 -assetpath assets/issue24;assets/live -console 2024-01-18 15:04:56 Code build information: 2024-01-18 15:04:56 Build Number: 5523 2024-01-18 15:04:56 Platform: win 2024-01-18 15:04:56 Arch: x64 2024-01-18 15:04:56 Target: win-x64 2024-01-18 15:04:56 Config: relclient 2024-01-18 15:04:56 Branch: release/homecoming 2024-01-18 15:04:56 Commit: 64dc60f1d0783c6bd70cc1ee8d390eb4dfc2d3ce 2024-01-18 15:04:56 preloading DLLs.. done (0.00) 2024-01-18 15:04:56 Data version: 20240104_5777 2024-01-18 15:04:56 loading message stores.. done. (0.07) 2024-01-18 15:04:57 initializing hardware lights.. done (0.00) 2024-01-18 15:04:57 System specs: 2024-01-18 15:04:57 CPU Cores: 12 logical / 6 physical 2024-01-18 15:04:57 CPU Speed: 3592 MHz 2024-01-18 15:04:57 Memory: 16299 MB 2024-01-18 15:04:57 Available Memory: 10147 MB 2024-01-18 15:04:57 OS Version: 6.2.9200 2024-01-18 15:04:57 OS Family: Windows 11 2024-01-18 15:04:57 Video Device 1: NVIDIA GeForce GTX 1070 Ti, ID: PCI\VEN_10DE&DEV_1B82&SUBSYS_56713842&REV_A1, Flags: 0x1 2024-01-18 15:04:57 Video Device 2: NVIDIA GeForce GTX 1070 Ti, ID: PCI\VEN_10DE&DEV_1B82&SUBSYS_56713842&REV_A1, Flags: 0x5 (PRIMARY) 2024-01-18 15:04:57 Video Device 3: NVIDIA GeForce GTX 1070 Ti, ID: PCI\VEN_10DE&DEV_1B82&SUBSYS_56713842&REV_A1, Flags: 0x0 2024-01-18 15:04:57 Video Device 4: NVIDIA GeForce GTX 1070 Ti, ID: PCI\VEN_10DE&DEV_1B82&SUBSYS_56713842&REV_A1, Flags: 0x0 2024-01-18 15:04:57 Video Device 5: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 6: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 7: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 8: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 9: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 10: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 11: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 12: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 13: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 14: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 15: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 16: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 17: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 18: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 19: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 20: spacedesk Graphics Adapter, ID: {0511CEC1-0EB4-4ADE-9284-CD36606C3906}\VID_DATRONICSOFT_PID_SPACEDESK_VIRTUAL_DISPLAY_0003, Flags: 0x0 2024-01-18 15:04:57 Video Device 21: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Video Device 22: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Video Device 23: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Video Device 24: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Video Device 25: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Video Device 26: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Video Device 27: Meta Virtual Monitor, ID: ROOT\MetaVirtualScreenDriver, Flags: 0x0 2024-01-18 15:04:57 Monitor 1: 1920x1080 2024-01-18 15:04:57 Monitor 2: 1280x720 2024-01-18 15:04:57 Driver Date: 01-12-2024 2024-01-18 15:04:57 Video Memory: Unknown 2024-01-18 15:04:57 VideoCardVendorID: 0x10de 2024-01-18 15:04:57 VideoCardDeviceID: 0x1b82 2024-01-18 15:04:57 OpenGL vendor: NVIDIA Corporation 2024-01-18 15:04:57 OpenGL renderer: NVIDIA GeForce GTX 1070 Ti/PCIe/SSE2 2024-01-18 15:04:57 OpenGL version: 4.6.0 NVIDIA 546.65 2024-01-18 15:04:57 Render settings: VBOS 1 2024-01-18 15:04:57 Render path: NV1X NV2X NV3X NV4X ARBVP ARBFP GLSL DX10_CLASS 2024-01-18 15:04:57 Render features: WATER* BLOOM* TONEMAP* MULTITEX* MULTITEX_DUAL* HQBUMP* MULTITEX_HQBUMP* FPRENDER WATER_DEPTH* DOF* BUMPMAPS* BUMPMAPS_WORLD* DESATURATE* AMBIENT CUBEMAP SHADOWMAP WATER_REFLECTIONS* Report.wer

Thank for the reply --Drivers are all UpToDate to todays current build. --I don't have any network boosters or anything like that running. --The Diag option or -console 1 gives" Running cityofheroes.exe Preloading DLLs.. done CityOfHeroes client count: 1 num cpus =12 / 12 -- I don't use parsec on my system. but to be sure I turned off my VR remote desktop stuff can you think of anything else that I should try? Here is this from the client log 2024-01-17 22:28:11 [N] City of Heroes client starting up. 2024-01-17 22:28:11 Running from x:/Games/Homecoming/bin/win64/live/cityofheroes.exe 2024-01-17 22:28:11 Command line parameters: 2024-01-17 22:28:11 -profile live -auth 51.161.76.201 -assetpath assets/issue24;assets/live -console -console 1 2024-01-17 22:28:11 Code build information: 2024-01-17 22:28:11 Build Number: 5523 2024-01-17 22:28:11 Platform: win 2024-01-17 22:28:11 Arch: x64 2024-01-17 22:28:11 Target: win-x64 2024-01-17 22:28:11 Config: relclient 2024-01-17 22:28:11 Branch: release/homecoming 2024-01-17 22:28:11 Commit: 64dc60f1d0783c6bd70cc1ee8d390eb4dfc2d3ce 2024-01-17 22:28:11 preloading DLLs.. done (0.00) 2024-01-17 22:28:12 Data version: 20240104_5777 and here is from the launcher log 2024-01-17 22:33:50 launcher: Starting (build win-x64-relclient-5783) 2024-01-17 22:33:50 launcher: Using basedir x:/Games/Homecoming 2024-01-17 22:33:50 bootstrap: Cached config loaded 2024-01-17 22:33:50 pstate: package hc_bin_live_win32:1.20230607.70531.5523 transitioned from unknown to installed 2024-01-17 22:33:50 pstate: package hc_bin_live_win64:1.20230607.70829.5523 transitioned from unknown to installed 2024-01-17 22:33:50 pstate: package hc_crashhandler_win32:1.20230621.222914.5537 transitioned from unknown to installed 2024-01-17 22:33:50 pstate: package hc_crashhandler_win64:1.20230621.222918.5537 transitioned from unknown to installed 2024-01-17 22:33:50 pstate: package hc_data_live:1.20240104.125852.5777 transitioned from unknown to installed 2024-01-17 22:33:50 bootstrap: Cached package loaded 2024-01-17 22:33:50 pstate: package launcher:1.5783 transitioned from unknown to installed 2024-01-17 22:33:50 bootstrap: Package is valid 2024-01-17 22:33:50 pstate: package i24_piggs:1.0.2403 transitioned from unknown to installed 2024-01-17 22:33:50 pstate: package hc_live:1.20240104.161945,1 transitioned from unknown to installed 2024-01-17 22:33:50 installer: Created shortcut X:\Games\Homecoming\HC Launcher.lnk 2024-01-17 22:33:50 eula: Cached config loaded 2024-01-17 22:33:50 jsonobjdl: Checking updates for eula-config eula:20.10.2 2024-01-17 22:33:50 jsonobjdl: Trying url https://manifest.cohhc.gg/launcher/v1/eula.json 2024-01-17 22:33:50 bootstrap: Loading lua script launcher.lua 2024-01-17 22:33:50 ui: starting up for uimode 'gui' 2024-01-17 22:33:50 jsonobjdl: Checking updates for bootstrap-config bootstrap:0.7.18 2024-01-17 22:33:50 jsonobjdl: Trying url https://manifest.cohhc.gg/launcher/v1/bootstrap.json 2024-01-17 22:33:50 jsonobjdl: Checking updates for profile diag:0.6.18 2024-01-17 22:33:50 profile: Package hc_diag for profile diag is not registered 2024-01-17 22:33:50 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/diag.json 2024-01-17 22:33:50 jsonobjdl: Checking updates for profile beta:0.6.16 2024-01-17 22:33:50 profile: Package hc_beta for profile beta is not registered 2024-01-17 22:33:50 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/beta.json 2024-01-17 22:33:50 jsonobjdl: Checking updates for profile live:0.6.18 2024-01-17 22:33:50 pstate: profile live:0.6.18 transitioned from unknown to installed 2024-01-17 22:33:50 jsonobjdl: Checking updates for profile pre:0.6.16 2024-01-17 22:33:50 profile: Package hc_pre for profile pre is not registered 2024-01-17 22:33:50 pstate: profile pre:0.6.16 transitioned from unknown to notinstalled 2024-01-17 22:33:50 pstate: profile diag:0.6.18 transitioned from unknown to notinstalled 2024-01-17 22:33:51 pstate: profile beta:0.6.16 transitioned from unknown to notinstalled 2024-01-17 22:33:51 jsonobjdl: eula-config eula:20.10.2 was up to date 2024-01-17 22:33:51 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/live.json 2024-01-17 22:33:51 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/pre.json 2024-01-17 22:33:51 jsonobjdl: bootstrap-config bootstrap:0.7.18 was up to date 2024-01-17 22:33:51 jsonobjdl: Checking updates for package launcher:1.5783 2024-01-17 22:33:51 jsonobjdl: profile beta:0.6.16 was up to date 2024-01-17 22:33:51 jsonobjdl: Trying url https://manifest.cohhc.gg/launcher/v1/package/launcher.json 2024-01-17 22:33:51 ui: Using D2D rendering engine 2024-01-17 22:33:51 auth: Connecting to token API 2024-01-17 22:33:51 jsonobjdl: profile diag:0.6.18 was up to date 2024-01-17 22:33:51 jsonobjdl: profile live:0.6.18 was up to date 2024-01-17 22:33:51 jsonobjdl: Checking updates for package hc_live:1.20240104.161945,1 2024-01-17 22:33:51 jsonobjdl: Trying url https://manifest.cohhc.gg/pkg/hc_live.json 2024-01-17 22:33:51 jsonobjdl: profile pre:0.6.16 was up to date 2024-01-17 22:33:51 jsonobjdl: package launcher:1.5783 was up to date 2024-01-17 22:33:51 auth: Requesting access token 2024-01-17 22:33:51 jsonobjdl: package hc_live:1.20240104.161945,1 was up to date 2024-01-17 22:33:51 auth: Received access token 2024-01-17 22:34:03 gamemgr: Launching profile live 2024-01-17 22:34:03 gamemgr: Selected architecture win-x64 2024-01-17 22:34:03 process: Launching process X:\Games\Homecoming\bin\win64\live\cityofheroes.exe 2024-01-17 22:34:03 process: Command line: cityofheroes.exe -profile live -auth 51.161.76.201 -assetpath assets/issue24;assets/live -console 1 2024-01-17 22:34:03 process: Process 18336 started 2024-01-17 22:34:03 ui: Shutting down 2024-01-17 22:34:04 launcher: Exiting 2024-01-17 22:34:08 launcher: Starting (build win-x64-relclient-5783) 2024-01-17 22:34:08 launcher: Using basedir x:/Games/Homecoming 2024-01-17 22:34:08 bootstrap: Cached config loaded 2024-01-17 22:34:08 pstate: package hc_bin_live_win32:1.20230607.70531.5523 transitioned from unknown to installed 2024-01-17 22:34:08 pstate: package hc_bin_live_win64:1.20230607.70829.5523 transitioned from unknown to installed 2024-01-17 22:34:08 pstate: package hc_crashhandler_win32:1.20230621.222914.5537 transitioned from unknown to installed 2024-01-17 22:34:08 pstate: package hc_crashhandler_win64:1.20230621.222918.5537 transitioned from unknown to installed 2024-01-17 22:34:08 pstate: package hc_data_live:1.20240104.125852.5777 transitioned from unknown to installed 2024-01-17 22:34:08 bootstrap: Cached package loaded 2024-01-17 22:34:08 pstate: package launcher:1.5783 transitioned from unknown to installed 2024-01-17 22:34:08 bootstrap: Package is valid 2024-01-17 22:34:08 pstate: package i24_piggs:1.0.2403 transitioned from unknown to installed 2024-01-17 22:34:08 pstate: package hc_live:1.20240104.161945,1 transitioned from unknown to installed 2024-01-17 22:34:08 installer: Created shortcut X:\Games\Homecoming\HC Launcher.lnk 2024-01-17 22:34:08 eula: Cached config loaded 2024-01-17 22:34:08 jsonobjdl: Checking updates for eula-config eula:20.10.2 2024-01-17 22:34:08 jsonobjdl: Trying url https://manifest.cohhc.gg/launcher/v1/eula.json 2024-01-17 22:34:08 bootstrap: Loading lua script launcher.lua 2024-01-17 22:34:08 ui: starting up for uimode 'gui' 2024-01-17 22:34:08 jsonobjdl: Checking updates for bootstrap-config bootstrap:0.7.18 2024-01-17 22:34:08 jsonobjdl: Trying url https://manifest.cohhc.gg/launcher/v1/bootstrap.json 2024-01-17 22:34:08 jsonobjdl: Checking updates for profile diag:0.6.18 2024-01-17 22:34:08 profile: Package hc_diag for profile diag is not registered 2024-01-17 22:34:08 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/diag.json 2024-01-17 22:34:08 jsonobjdl: Checking updates for profile live:0.6.18 2024-01-17 22:34:08 pstate: profile live:0.6.18 transitioned from unknown to installed 2024-01-17 22:34:08 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/live.json 2024-01-17 22:34:08 jsonobjdl: Checking updates for profile beta:0.6.16 2024-01-17 22:34:08 profile: Package hc_beta for profile beta is not registered 2024-01-17 22:34:08 jsonobjdl: Checking updates for profile pre:0.6.16 2024-01-17 22:34:08 profile: Package hc_pre for profile pre is not registered 2024-01-17 22:34:09 pstate: profile beta:0.6.16 transitioned from unknown to notinstalled 2024-01-17 22:34:09 pstate: profile diag:0.6.18 transitioned from unknown to notinstalled 2024-01-17 22:34:09 pstate: profile pre:0.6.16 transitioned from unknown to notinstalled 2024-01-17 22:34:09 jsonobjdl: eula-config eula:20.10.2 was up to date 2024-01-17 22:34:09 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/beta.json 2024-01-17 22:34:09 jsonobjdl: Trying url https://manifest.cohhc.gg/profile/pre.json 2024-01-17 22:34:09 jsonobjdl: bootstrap-config bootstrap:0.7.18 was up to date 2024-01-17 22:34:09 jsonobjdl: Checking updates for package launcher:1.5783 2024-01-17 22:34:09 jsonobjdl: profile diag:0.6.18 was up to date 2024-01-17 22:34:09 jsonobjdl: Trying url https://manifest.cohhc.gg/launcher/v1/package/launcher.json 2024-01-17 22:34:09 jsonobjdl: profile live:0.6.18 was up to date 2024-01-17 22:34:09 ui: Using D2D rendering engine 2024-01-17 22:34:09 auth: Connecting to token API 2024-01-17 22:34:09 jsonobjdl: Checking updates for package hc_live:1.20240104.161945,1 2024-01-17 22:34:09 jsonobjdl: Trying url https://manifest.cohhc.gg/pkg/hc_live.json 2024-01-17 22:34:09 jsonobjdl: profile beta:0.6.16 was up to date 2024-01-17 22:34:09 jsonobjdl: profile pre:0.6.16 was up to date 2024-01-17 22:34:09 jsonobjdl: package launcher:1.5783 was up to date 2024-01-17 22:34:09 auth: Requesting access token 2024-01-17 22:34:09 jsonobjdl: package hc_live:1.20240104.161945,1 was up to date 2024-01-17 22:34:10 auth: Received access token 2024-01-17 22:34:20 gamemgr: Launching profile live 2024-01-17 22:34:20 gamemgr: Selected architecture win-x64 2024-01-17 22:34:20 process: Launching process X:\Games\Homecoming\bin\win64\live\cityofheroes.exe 2024-01-17 22:34:20 process: Command line: cityofheroes.exe -profile live -auth 51.161.76.201 -assetpath assets/issue24;assets/live 2024-01-17 22:34:20 process: Process 12384 started 2024-01-17 22:34:20 ui: Shutting down 2024-01-17 22:34:20 launcher: Exiting

I was very excited when I heard about the server. I've created my forum and game accounts, Installed the launcher, verified the install, and when I click to run it the launcher closes and the icon pops up in my task bar and the task manager for 3-5 seconds then just closes. I've whitelisted the folder and executables in my AV, tried running the launcher as admin. Multiple reboots and reinstalls. I even tried downloading the game with the tequila launcher with the same results. I've tried searching this thread and with google to find someone with the same issue but I'm not having much luck. I hope someone here can put me on the right track. System is a Ryzen 5 3600, 16gb, 1070ti, windows 11 but I also get the same behavior when I tried installing on my mini PC