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Posted

Hello!

 

So, I realized I this machine, an ASUS gaming laptop, lying around and started using it. It has played games such as Guild Wars 2, SWTOR, and various other games- INCLUDING CITY OF HEROES!!!

 

But now I'm getting this error when I start the game up (see attached photo). I have tried to update the drivers via the amd site, the asus site, everything I can figure out. I still get this error. I did an "installation report", here are the results of that:

 

Catalyst™ Install Manager

Installation Report

05/12/19 20:39:39

 

 

Hardware information

 

Name AMD Mobility Radeon HD 5800 Series

Manufacturer Advanced Micro Devices, Inc.

Device ID 0x68a0

Vendor ID 0x1002

Class Code 0x030000

Revision ID 0x00

Subsystem ID 0x1c02

Subsystem vendor ID 0x1043

Other hardware

 

Existing packages

Catalyst Control Center

AMD Install Manager

AMD Problem Report Wizard

AMD APP SDK Runtime

AMD Display Driver

HDMI Audio Driver

AVIVO

Microsoft Visual C++ 2008 SP1 Redistributable

AMD Drag and Drop Transcoding

AMD Settings

AMD Settings Branding

 

Packages for install

AMD Catalyst Control Center

Final Status: Success

Version of Item: 2015.0804.21.41908

Size: 150 Mbytes

 

 

Other detected devices

 

 

Manufacturer Advanced Micro Devices, Inc.

Device ID 0xaa58

Vendor ID 0x1002

Class Code 0x040300

Revision ID 0x00

Subsystem ID 0xaa58

Subsystem vendor ID 0x1043

 

 

Error messages

_________________________

 

Notice there are no errors. I can't find a NEWER driver. I don't know if I need an older driver, maybe? I'm at my wits end, folks. Halp!!

 

AS AN EDIT, AS OF 5/12/2019 at about 10PM CST:

I did a "cleanup" of drivers with DDU (display drivers uninstaller) and redid the update...now it claims I've updated to August of 2015...is it eventually going to catch up with itself?

 

https://imgur.com/a/VWOyhma

 

 

 

 

  • Retired Game Master
Posted

Hi there Necrodomis,

 

Intergrated graphics are a right pain! More so on legacy devices!

 

https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-5000-series/ati-radeon-hd-5870

 

Try the drivers there for your OS (make sure to pick correct x64 or x86 version that matches your OS you are using)

 

See if that helps at all. If not, we can delve deeper if need be.

hexapixel_alpha.png

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