Necrodomis Posted May 13, 2019 Share Posted May 13, 2019 Hello! So, I realized I this machine, an ASUS gaming laptop, lying around and started using it. It has played games such as Guild Wars 2, SWTOR, and various other games- INCLUDING CITY OF HEROES!!! But now I'm getting this error when I start the game up (see attached photo). I have tried to update the drivers via the amd site, the asus site, everything I can figure out. I still get this error. I did an "installation report", here are the results of that: Catalyst™ Install Manager Installation Report 05/12/19 20:39:39 Hardware information Name AMD Mobility Radeon HD 5800 Series Manufacturer Advanced Micro Devices, Inc. Device ID 0x68a0 Vendor ID 0x1002 Class Code 0x030000 Revision ID 0x00 Subsystem ID 0x1c02 Subsystem vendor ID 0x1043 Other hardware Existing packages Catalyst Control Center AMD Install Manager AMD Problem Report Wizard AMD APP SDK Runtime AMD Display Driver HDMI Audio Driver AVIVO Microsoft Visual C++ 2008 SP1 Redistributable AMD Drag and Drop Transcoding AMD Settings AMD Settings Branding Packages for install AMD Catalyst Control Center Final Status: Success Version of Item: 2015.0804.21.41908 Size: 150 Mbytes Other detected devices Manufacturer Advanced Micro Devices, Inc. Device ID 0xaa58 Vendor ID 0x1002 Class Code 0x040300 Revision ID 0x00 Subsystem ID 0xaa58 Subsystem vendor ID 0x1043 Error messages _________________________ Notice there are no errors. I can't find a NEWER driver. I don't know if I need an older driver, maybe? I'm at my wits end, folks. Halp!! AS AN EDIT, AS OF 5/12/2019 at about 10PM CST: I did a "cleanup" of drivers with DDU (display drivers uninstaller) and redid the update...now it claims I've updated to August of 2015...is it eventually going to catch up with itself? https://imgur.com/a/VWOyhma Link to comment Share on other sites More sharing options...
Retired Game Master GM Xellx Posted May 13, 2019 Retired Game Master Share Posted May 13, 2019 Hi there Necrodomis, Intergrated graphics are a right pain! More so on legacy devices! https://www.amd.com/en/support/graphics/amd-radeon-hd/ati-radeon-hd-5000-series/ati-radeon-hd-5870 Try the drivers there for your OS (make sure to pick correct x64 or x86 version that matches your OS you are using) See if that helps at all. If not, we can delve deeper if need be. Link to comment Share on other sites More sharing options...
Necrodomis Posted May 13, 2019 Author Share Posted May 13, 2019 I did that last night. Clean indtall. All it did was change the date of the drivers. Still gave me the same error. Link to comment Share on other sites More sharing options...
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