TheGrey Posted January 6 Share Posted January 6 Coming back to the server after a lengthy time away, I was unable to remember either my forum or game passwords. At the time the outgoing emails werent sending, so I couldnt complete a reset request, and in my screwing around (it was late and I'd had a few drinks) somehow ended up creating a new forum acct on the same email I'm 99% certain I was using before to begin with. Now if I try to reset my password it just does so for this new profile. I dont want this account I want my old account with my characters on it, pls help 😥 Link to comment Share on other sites More sharing options...
TheGrey Posted January 6 Author Share Posted January 6 update, I figured out my game acct so I guess I just dont know my forum info 🤔 Link to comment Share on other sites More sharing options...
uninventive Posted January 6 Share Posted January 6 You can put in a ticket with Support for this kind of problem. Click on Support above. (Support tickets are confidential between you and HC Staff.) Include as much as you can about your lost account: character names, biographies, costumes you remember, what level your main toons are. Anything you remember to help prove you own the account. While the email address may not be likely revealed, the email provider, or your forum name might be a hint they can share to help you. Apparently once you set a signature, you cannot blank it. Link to comment Share on other sites More sharing options...
TheGrey Posted January 7 Author Share Posted January 7 I'll give that a go, thanks At least I was able to find my in-game info, I'm less stressed about it now! Link to comment Share on other sites More sharing options...
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