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GM Widower

Maintenance Notices

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By popular request, I will document impending maintenance periods here. Please note that maintenance periods are currently scheduled on Tuesdays and Thursdays from 12:00 to 14:00 UTC, usually lasting for less than half an hour. (For those of us who happen to be American, that's 8-10 AM Eastern.)

 

6/20/19:

 

All shards will be going down for patches and maintenance during our normal maintenance window on Thursday 2019-06-20 between 1200 and 1400 UTC (0800-1000 Eastern US time). Estimated downtime is approximately 2 hours.

 

Edit: the maintenance is concluded. Go. Hunt. Kill Skuls.

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6/25/19, 11:36 (UTC)

 

All shards will be shut down at 1300 UTC (9 AM Eastern US time; 1.5h from now) for maintenance. Estimated downtime is 1 hour.

 

Edit: Go. Hunt. You know the drill.

 

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6/27/19

 

All shards will be restarted on Thursday 2019-06-27 sometime between 1200 and 1400 UTC (0800-1000 Eastern US time). Expected downtime is approximately 2 hours as we will be gathering networking data requested by our provider to help them diagnose the packet loss issues a number of our players are encountering. We will also be performing necessary OS updates.

 

Edit:

All shards should now be operational. Please keep an eye out for issues with character transfers. Also' date=' we optimized our LFG infrastructure; please also keep an eye out for issues with that. As usual, server issues can be reported on the forums, by filing a ticket, or in #report-server-issues-here.[/quote']

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Not a maintenance notice, but important enough, right?

 

6/28/19

 

We're aware of a outage at the datacenter where our manifest and patch servers are at. We do not have an ETA at this time but we are working for a solution in the interim.

 

Thank you for the patience.

 

EDIT: the alternate manifest https://forums.homecomingservers.com/update/manifest.xml is functional - add that to Tequila and you can connect that way.

 

 

EXTRA EDIT:

 

Cause of the issue has been identified as power loss. The patch & manifest servers are back online now' date=' we'll continue to keep a close eye on it.[/quote']

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7/2/19

 

All shards will be restarted today at 1330 UTC (0930 Eastern US time; 1 hour from now) for maintenance. Estimated downtime is 30 minutes.

 

Also, Justin will be going down for extended maintenance later today. Estimated downtime (for Justin only) is several hours.

 

EDIT:

All shards should now be operational. Discord also had a hiccup.

 

Justin will be going down soon for extended maintenance.

 

EXTRA EDIT:

Justin is back up. Please be aware you will need to restart Tequila to access it.

 

The auth database for Justin was updated from the production servers, so people with newer accounts can now use Justin.

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7/3/19

 

Justin will be shut down in a few hours until midnight UTC tomorrow in order to allow our host (OVH) to perform tests related to the UDP packet loss that some of our players are experiencing.

 

EDIT: after two weeks, it returns!

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7/9/19

 

All shards will be restarted at 1300 UTC (0900 Eastern US time; 1 hour from now). Estimated downtime is 15 minutes.

 

EDIT:

All shards should now be operational. As usual, the AH and AE may take a few minutes to stabilize.

 

Unfortunately we still have no update on Justin at this time, but we're hoping to bring it back later this week. Our provider is still performing network analysis to track down the issues people have been encountering.

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7/11/19

 

All shards will be restarted at 1400 UTC (1000 Eastern US time; 1 hour from now). Estimated downtime is 15 minutes.

 

Edit: Go. Hunt. Kill Skuls.

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7/16/19

 

All shards will be restarted at 1315 UTC (0915 Eastern US time; 1 hour from now). Estimated downtime is 15 minutes.

 

EDIT:

All shards should now be fully operational. As usual, the AH and AE may take a few minutes to stabilize.

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7/19/19

 

All shards will be restarted at 1330 UTC (0930 Eastern US time; 1h15m from now). Estimated downtime is 15 minutes.

 

EDIT: go, hunt, skull kils.

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7/23/19

 

There will be extended maintenance tomorrow 2019-07-22 beginning at some point during our usual window (1200-1400 UTC; 0800 Eastern US time) and lasting for several hours. We will be performing OS updates and other necessary system maintenance.

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Posted (edited)

7/26/19

 

Quote

All shards will be restarted at 1400 UTC (1000 Eastern US time, just under 1 hour from now). Estimated downtime is 15 minutes.

 

Edit: done.

Edited by GM Widower
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Posted (edited)

8/2/19

 

Quote

All shards will be restarted at 1330 UTC (1h from now; 0930 Eastern US time). Estimated downtime is 15 minutes.

 

Update: The maintenance is concluded; play ye now in peace.

Edited by GM Widower

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Quote

@here All shards will be restarted at 1230 UTC (1 hour from now, 0830 Eastern US time) for OS updates. Estimated downtime is 2 hours.

 

edit: concluded

Edited by GM Widower

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