I have problems moving my characters from one server to another...

[Krzbrg1]

...I do everything appropriate, give it a token and end up with the message, that the transfer can take time. Click ok and wait.....aaand nothing, even after 20 minutes or more. When I do it again, I see the token spend, but after some time it reappears.

 

Anyone having an idea, what has happened?

[GM Tock]

In some cases, a character can be stuck mid-transfer.  If the character didn't move and the token spent, wait for 45 min - an hour and try it again.  If the character didn't arrive and has left your prior server, the Tuesday AM Maintenance should unstick them.

 

Server Transfer tokens also reset once a week.  If all five are gone, they'll refresh the following week.