Changed base passcode but characters were not evicted

[Kartanian]

March 31, 2024 on Everlasting. A Vice City supergroup base officer with /sgpasscode and base editing privileges for Vice City (7008), asked two players to have their characters leave the base. Characters were using space in a private area of the base reserved for staff. Got no response to tells or local chat. I changed the base passcode but neither of them were booted and they were NOT SG or coalition members. I removed Coalition privileges and they were still there. I changed the passcode again, and checked to make sure that I was receiving confirmation of the change each time. Still, the characters remained.

 

I had to call for GM support (GM_Impervium responded first) to get them removed.

 

There is a possibility that both characters had been AFK long enough to put them in some unobservable inactive status, except for being inside the instance, perhaps? I don't know but I have never seen a password change not remove a character before, and this time it was two characters, neither of whom were removed and who did not come in through a coalition or SG team leader access.

 

The support ticket is below, before I close it, if this data is helpful.