Tobias Hansen in Striga Isle not becoming active when you hit level 25

[MachineGunDude]

I have had this happen now to 2 toons. One toon I submitted a ticket but it resolved itself as noted below in the description

I would finish the Long Jack arc and either already be LVL 25 or turn it as the result of completing the Long Jack arc completely. I will not get the new contact notification. I went to Tobias, but he said to return at 25. 
The way I resolved this the first time and was noted with the GM who responded to my ticket was to go to level 26. With my 2nd toon, I noticed that even though the Long John Arc is completed, the status bar is not all the way full. I have not got the current toon that i have the issue with up to 26 yet. but I will update this once it is to see what happens. 
I have not figured out how this is happening. It even stumped the GM who responded the first time. But it has not happened to all my toons, which is weird. I don't know if it might be AT-specific or of origin.

 

Anyone else had this issue?

[Rudra]

The wiki has him listed as a 26-29 contact.

[MachineGunDude]

13 hours ago, Rudra said:

The wiki has him listed as a 26-29 contact.

Yeah but it also says this too

Tobias Hansen is a hero contact in the Bonny Morass neighborhood of Striga Isle at coordinates (-2568.5, -32, -2384)^[Copy] . His level range is 25-29.
 

Not High Enough Level

I have something I'd like you to look into, but it could get dangerous. You should come back when you reach Security Level 25.

So it is a little confusing.

[Rudra]

23 minutes ago, MachineGunDude said:

Yeah but it also says this too

Tobias Hansen is a hero contact in the Bonny Morass neighborhood of Striga Isle at coordinates (-2568.5, -32, -2384)^[Copy] . His level range is 25-29.
 

Not High Enough Level

I have something I'd like you to look into, but it could get dangerous. You should come back when you reach Security Level 25.

So it is a little confusing.

Agreed. It is rather confusing. Even if his level range is 26-29 and not 25-29, his brother, which is the contact he introduces you to after you're done with him, is level 25-29. So why the inconsistency in level ranges? Anyway, I've always just known him to be a 26-29 contact. Regardless, he does need to either be fixed or adjusted. At current time though, he is a 26-29 contact.

[isawa koi]

This is, I think, a bug introduced when they extended the storyarcs for Stephanie Peebles and Long Jack's range from 20-24 to 20-25 (which I believe was done to make organization of the Ouroboros listings a bit more consistent, so that the Striga arcs are all contained in the 25-30 subsection).

 

There's two criteria for the contacts in Striga Isle to introduce you to the next one in the chain:

1) You've filled the reputation bar with them to 100% by doing their missions.
--OR--
2) You outlevel them, whereupon they're automatically introduce you to the next contact regardless of your reputation status with them.

 

Here's the bug:

There is one mission from every Striga contact that is a 'hunt (x) mobs in (zone location)' that is not actually part of the storyarc itself, AND was not bumped up to be in the level 20-25 range like the contact's storyarc's. This is a mission you'd always get before actually starting the arc, and it counts towards getting the contact's reputation status to 100%.

 

So, in the specific edge case of a character starting Long Jack at level 25 means they'll never get that first hunt mission, and their rep bar will never be 100% full, which ultimately means they won't get introduced to the next tier of contacts until the game sees they've outleveled Long Jack (when they hit level 26) which makes them automatically introduce Tobias.

 

The workaround (so to speak) that I found was to just speedrun Long Jack's arc in Oroboros, then when I finished his arc and called it in, the rep I built up in flashback for him was added to his rep bar in my 'inactive' contact list (a change they did ages ago, I couldn't tell you when), and while I was still level 25, the game saw that I was at full rep with him and he introduced me to Tobias.

Edited 11 hours ago by isawa koi