Forums Logon/Logoff Erratically Slow

[Rudra]

I saw no bug reports for the forum itself, so I'm reporting this here. For the past couple of weeks, my ability to log on or off the forums has been... problematic. I go to log on, hit Sign In, and the page shows it is thinking. Then stops. Nothing changed including the logon window. Hit Sign In again and it sometimes does it again. Sometimes it lets me in on the second try, sometimes the third, or the fourth, or the fifth. Sometimes it cuts to that white verifying you are human screen like it is logging me in, then it fails and gives me a logon error so I have to back tab to try again. And then when I go to log out, it does the same thing where I have to try to log out multiple times to be able to do so, with each log off attempt taking upwards of a minute and a half. Or it may log me out but it still shows me logged in and I get an error when  try to log out for seeing I am logged in still, at which point a refresh finally shows that yes, I am indeed logged out.

 

Now, here is why I am sure it is not my computer:

I checked my anti-virus. It is up to date and and shows nothing affecting my computer.

I am not using a VPN, so there are no other computers in the line to be causing this issue.

I am not choosing to use any human verification bs, that is part of my provider.

I do not have these problems at all when logging into any other site like Amazon, YouTube, MyMiniFactory, et al. It only happens on these forums.

[srmalloy]

This sounds as if it belongs in the 'Website Suggestions & Feedback' subforum.

 

[Rudra]

4 hours ago, srmalloy said:

This sounds as if it belongs in the 'Website Suggestions & Feedback' subforum.

 

If I was asking for something to be added to the website or changed, I would agree. I'm asking for what we already have to be fixed though, and there is no "Website Bug Reports" subforum.

 

Edit: I'm not giving feedback about the website itself or making a suggestion for the website itself. I'm reporting that my ability to log on and off the web site is buggy as hell. Though it should be noted, I have not been having as much issues today, so either the site managers fixed something or something between the servers and my computer has become less problematic.

 

Edited September 26 by Rudra
Edited again to correct "mangers" to "managers".

[srmalloy]

9 hours ago, Rudra said:

I'm reporting that my ability to log on and off the web site is buggy as hell.

That's feedback on the website. That you are having problems logging in may be a design fault with the website or a connection issue causing packet loss. In any event, it is not a bug in the game, which is what this subforum is for. 

[Rudra]

3 hours ago, srmalloy said:

That's feedback on the website. That you are having problems logging in may be a design fault with the website or a connection issue causing packet loss. In any event, it is not a bug in the game, which is what this subforum is for. 

And while I don't have the dev response on hand, one of the devs stated that yes, the Bug Reports forum is the correct location to place even web site bug reports.