Kodo Posted January 17, 2020 Share Posted January 17, 2020 (edited) I've never seen this before and I just had 2 crashes in less than 30 minutes. Edited January 17, 2020 by MasThoven17 Link to comment Share on other sites More sharing options...
Game Master GM Tock Posted January 18, 2020 Game Master Share Posted January 18, 2020 (edited) When does this error occur? -- If it's BEFORE you sign in (the client never makes it to character selection), please send the logs (there should be a log file with the current date in your "Crash" folder where Tequila is installed) in a Support Ticket so one of our staff can help your specific case. -- If it's AFTER you sign in (you can make it to character selection at least), try turning the Particle Physics Quality down from High/Very High and turn the particle count below 20,000. Does it still happen? Edited January 18, 2020 by GM_Tahquitz Homecoming: City of Heroes -- Want to play? Start here. - Enjoy helping others? Join us as a GM. Link to comment Share on other sites More sharing options...
microc Posted January 19, 2020 Share Posted January 19, 2020 try using drive cleaner on your amd/nvidia gpu and then download the newest driver for your video card. Link to comment Share on other sites More sharing options...
Kodo Posted January 23, 2020 Author Share Posted January 23, 2020 On 1/18/2020 at 12:29 PM, GM_Tahquitz said: When does this error occur? -- If it's BEFORE you sign in (the client never makes it to character selection), please send the logs (there should be a log file with the current date in your "Crash" folder where Tequila is installed) in a Support Ticket so one of our staff can help your specific case. -- If it's AFTER you sign in (you can make it to character selection at least), try turning the Particle Physics Quality down from High/Very High and turn the particle count below 20,000. Does it still happen? I turned the Particle Physics Quality down from High/Very High to medium and turn the particle count below 20,000. I'll post again if it still occurs. Ty! Link to comment Share on other sites More sharing options...
Erydanus Posted January 23, 2020 Share Posted January 23, 2020 Also clean out your case and make sure the fan on your video card's not clogged.* Overheated videocards throw all kinds of strange errors. _______________ * By the way when it comes to cleaning any fans whether they're in your case or on your video card, don't hose them down full force directly. With the computer off and cooled down from running, gently dust with compressed air. When it comes to the fans, GENTLY touch a finger to a blade to keep the fan from being spun fast by the blast of air, as that can damage the berings. You just want to lightly dust off the blades, not rev them up. See me on Excelsior as Eridanus - Whisperkill - Kid Physics - Ranger Wilde - The Hometown Scrapper - Firewatch - and more! Link to comment Share on other sites More sharing options...
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