Power Customisation Colours Missing

[LQT]

Power customisation colours are defaulting to the red/null variants when making changes in different pools again. Have tried changing Speed Phase on a few toons now and lost either some or all power custom colours in Primary and Secondary sets for different toons [2 Primary powers on my fire/dev blaster, ALL my Secondary powers on my stone/EA brute].

While easy to sort for some examples the differences in colour palettes used between powers like stone melee and EA for example means re-synchronising these can be difficult when the entire pool power colour is wiped as has happened here.

[LQT]

Had this happen again recently on a toon I've had since July 2019.

Water/Atom blaster lost customisation colours on several costume slots [3 of 8] for the primary power.

Primary power, note the tab lists "Bright" so this is meant to be showing custom colours as the secondary does in the second picture.



Secondary power, again tab shows "Bright Radiation" however this time the custom colours are showing.



Selecting any of the powers in the primary results in this:



Custom colour should be the highlighted light blue, not the red it defaults to upon selection. Have had similar issues on other toons before where it defaults to a red rather than what previous costume edits have set.

[LQT]

Bump. Had this happen again on the same toon. Same problem, primary set retains "Bright" custom tab but colour selection gets ignored/removed to look like the first image in the previous post.

[LQT]

This is still happening.



Powers are missing customisation options.



Selecting said powers always brings up the same default red options. Prior to checking powers will use a white effect rather than intended customisation options or even the default red that shows here.