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Posted

I suddenly cannot log into my account in the game. I can log into the website just not the game.

I've tried changing my password with no avail. pls help! :-[

Posted

yeah, ive been playing for the last 2 weeks. but today it doesnt recognise my pw

 

Well the nice thing is, that if you can log into the forums you can easily change your game password...just go to:

 

https://forums.homecomingservers.com/account/

 

No need to remember the old password, just create a new one, or change it to what you remember it was...

"The opposite of a fact is falsehood, but the opposite of one profound truth may very well be another profound truth." - Niels Bohr

 

Global Handle: @JusticeBeliever ... Home servers on Live: Guardian ... Playing on: Everlasting

Posted

Yes...someone else has the same username for the game.  Try something different.  It does not have to be the same as your forum username.

"The opposite of a fact is falsehood, but the opposite of one profound truth may very well be another profound truth." - Niels Bohr

 

Global Handle: @JusticeBeliever ... Home servers on Live: Guardian ... Playing on: Everlasting

Posted

When you go to:  https://forums.homecomingservers.com/account/  it will have a message that says

"Your game login username is [your game account username]. You can change your game account password by entering a new one below"

 

Below that will be your game account username pre-filled.  Do not adjust this

 

Below that is your password - change that to whatever you think it is or want it to be.  Whatever you type in that box will be the new password.

 

Forgive me if this is all things you have tried, but since I can't see your screen, nor talk real-time, this is the best place to start...Let me know what happens

"The opposite of a fact is falsehood, but the opposite of one profound truth may very well be another profound truth." - Niels Bohr

 

Global Handle: @JusticeBeliever ... Home servers on Live: Guardian ... Playing on: Everlasting

Posted

If you’ve already tried what I posted above (you  have to use the link in that post) and still have issues, I recommend a support ticket.  But I am pretty sure if you follow what I provided you won’t have an issue

 

Support Ticket link if needed:  https://support.homecomingservers.com/

"The opposite of a fact is falsehood, but the opposite of one profound truth may very well be another profound truth." - Niels Bohr

 

Global Handle: @JusticeBeliever ... Home servers on Live: Guardian ... Playing on: Everlasting

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