Ted Posted April 8, 2023 Share Posted April 8, 2023 Well, for a while, my new PC was working a charm, but this morning, I kept getting booted from Excelsior. But this time, it wasn't lag or latency of framerate, but just being booted followed by a request for a report and a "mini memory dump". I'm not sure if this is at my end (as I said, this computer is just three or four days old!) or something on COH's end? Anybody else experiencing this? Thank you! Link to comment Share on other sites More sharing options...
Astralock Posted April 8, 2023 Share Posted April 8, 2023 Did you submit the request and the memory dump? If so, @Number Six will take a look at it. 1 Link to comment Share on other sites More sharing options...
Captain Fabulous Posted April 8, 2023 Share Posted April 8, 2023 Verify your files to ensure it's not the game client. If the problem persists I would then run the Windows Memory Diagnostic and a CPU/GPU stress test to see if it's a hardware problem. 1 Link to comment Share on other sites More sharing options...
Ted Posted April 9, 2023 Author Share Posted April 9, 2023 5 hours ago, Astralock said: Did you submit the request and the memory dump? If so, @Number Six will take a look at it. Yes, I did. Thank you, Astralock! Link to comment Share on other sites More sharing options...
Ted Posted April 9, 2023 Author Share Posted April 9, 2023 5 hours ago, Captain Fabulous said: Verify your files to ensure it's not the game client. If the problem persists I would then run the Windows Memory Diagnostic and a CPU/GPU stress test to see if it's a hardware problem. Thank you for this suggestion, Captain. How would I go about verifying my files and/or run the Windows Memory Diagnostic and CPU/GPU stress test? I'm a Mac guy entering this strange Windows world! LOL Link to comment Share on other sites More sharing options...
Astralock Posted April 9, 2023 Share Posted April 9, 2023 5 minutes ago, Ted said: Thank you for this suggestion, Captain. How would I go about verifying my files and/or run the Windows Memory Diagnostic and CPU/GPU stress test? I'm a Mac guy entering this strange Windows world! LOL In the Homecoming launcher, click the "..." in the tan box with Homecoming: For the Windows Memory Diagnostic, search for "Windows Memory Diagnostic" in your start menu, and run it. It'll ask you to restart. Agree to "restart now." It'll reboot your computer, run the test, and reboot again when done. Once Windows boots back up, give it a few minutes, and a result message will pop up. As for stress testing, I recommend watching this video - 1 2 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now