Auction house bids vanished

[StarryNight]

Hi there, thanks for any help you're able to offer! Last night I started on a secondary build for my main and put in a bunch of bids on the auction house while trying to plan out a build. When I went to bed I'm pretty sure I had ~12 active bids still in the market for filling out some initial sets I knew I wanted, but when I logged in just now there's nothing in the bidding or bought tabs at all. Anyone encountered something like this before?

[lemming]

Yes. One of my characters had similar.   I had some items stored that I had pulled last night that appeared back in the AH.

I also lost a few bids and some items I was selling.   Overall, I think I broke even, maybe.

[Rudra]

The server seems to have rolled back. Don't know why. I didn't lose anything I had on the AH, but I also didn't have any recent postings. (Edit: I do have postings, just not anything from the past day. And those postings are still on the AH.) However, I did suddenly get some tells that I had already seen as if I hadn't logged in prior. Check your inf'. My guess is it is probably where it was prior to your postings.

Edited February 12 by Rudra

[Infeareal]

Yeah I have at least 8 million in inf that is missing on one character that was on one bid disappeared and my items that were for sale are all gone. I know exactly what the bid was for but the items up for sale, idk. I am scared to log in to my other characters to check because there were a lot of pending bids and sales on a couple of them.

[Infeareal]

Okay so it looks like it was just the newest character that was played yesterday and was active last night on the AH. But there is a shortage of 8 Mill Inf on him that was up for an active bid plus whatever stuff he was selling (I think a few recipes). All of it would have been put up or bid on late last night before bed. A roll back sounds like it could be the case or some lost transactions between backups for that table and/or DB. 

[StarryNight]

Glad to know that it isn't just me at least! I haven't noticed anything wrong with any of my other characters, but it seems like I'm missing something around 10m inf or so from missing bids. Could have been worse though, most of my bids for more expensive pieces like the two blaster sets had at least resolved when I finished farming, so it was mostly bids for things like Obliteration and Gaussian's that vanished.

[Ahwehota]

This was just posted in-game:

 

 [Admin] GM_Bot: We have identified an issue impacting global services (emails, auction house, etc.) and characters on Torchbearer & Indomitable over the past 24 hours and are working to mitigate the issue. Some items placed into the AH or sent via email -
[Admin] GM_Bot: in the past 24 hours may be lost. If you believe you have been impacted, please submit a "Lost Items & Influence claim" request over at cohhc.gg/support so our team can assist.
[Admin] GM_Bot: More information will be posted as soon as possible. Thank you for your patience and understanding.