Disappearing purchases

[srmalloy]

I have made three separate attempts to buy level-50 crafted Recharge IOs on the auction house, and in all three cases, the AH shows me as having purchased them, along with the expenditure of influence for their purchase, and when I hit the 'Get' button for my purchase, the IOs disappear from the 'Bought' section of the AH window... and do not appear in my inventory. The latest only a minute or so ago. On Excelsior, character Bolon Dzakab, in Talos Island.

 

[Rudra]

That needs to be fixed, yes, but did you try re-logging the character?

[srmalloy]

4 minutes ago, Rudra said:

That needs to be fixed, yes, but did you try re-logging the character?

First thing I tried, nothing in either the Bidding or Bought tabs, then I tried making the purchase again, same result -- bid on 5, showed 4 purchased and 1 still with an open bid, when I clicked 'Get' the four disappeared from the 'Bought' tab and vanished.

[lemming]

Just to double check, you're buying the Enhancement and not the recipe?

[srmalloy]

4 minutes ago, lemming said:

Just to double check, you're buying the Enhancement and not the recipe?

Yes.

[Etched]

Is there a possibility that the first couple of trays are full and they are appearing on a different tray? 

[srmalloy]

I had two IOs, both in tray 7, at the time.

 

I finally tried on another character, and everything worked normally, so it may have been a glitch specific to the character.