Hard Crash With Restart From Game - Win11 25H2

[Bill Z Bubba]

All has seemed well with a recent upgrade (on "unsupported hardware") to Win11-25H2 but I've now had two hard crashes to system restart while playing CoH. I know... odd timing for my return.

 

Going through the normal stuff now, sfc /scannow, win update check, etc, already have latest nvidia drivers for my 3080.

 

Anyone else experiencing this?

 

Danke,

-BillZ

[Maelwys]

Nope, fine here.

 

One of the devices I've been playing on recently is actually an older laptop with an unsupported CPU that I just forcibly upgraded to Win11 25H2 last week. I did go through the usual "turn off all the faff and uninstall all the bloatware" steps though, but that shouldn't really have had much impact on stability.

 

I know certain Graphics cards really don't play nicely with older games on Win11; so you could potentially try using something like dgvoodoo2 etc. as a passthough + see if it makes any difference?

[Bill Z Bubba]

I did have an optional audio update waiting and installed that. Haven't crashed again yet but they have been few and far between, so we'll see.

[BlackSpectre]

Hey Bubba! Good to see you again!

 

although I’m running supported hardware, a hard crash happens to me from time to time when just idling. Not playing COH or anything! 
 

when I reboot I almost always get a notification that an update was installed. I decided that turning off auto-updates for everything was a good idea, and haven’t had another crash yet. 
 

[Bill Z Bubba]

Seems that after installing that optional update, I'm in the clear. For anyone that doesn't know:

Settings, Windows Updates, Advanced Options, Optional Updates, Driver Updates.

 

Edit: Bah, spoke too soon. But several hours of gameplay before the crash.

Edited October 9 by Bill Z Bubba

[Gaymer X]

On 10/9/2025 at 9:22 AM, Bill Z Bubba said:

Seems that after installing that optional update, I'm in the clear. For anyone that doesn't know:

Settings, Windows Updates, Advanced Options, Optional Updates, Driver Updates.

 

Edit: Bah, spoke too soon. But several hours of gameplay before the crash.

Thank you for mentioning the Updates>Advanced Options>Optional Updates>Driver Updates.  I did find I had two.  That said, is there any way to get someone from the HC team to take a look at the multiple crash reports I've submitted to see if they might be able to help me figure out why my game keeps crashing?  I've done the speed/latency test against the Canadian server that was mentioned in another thread; that is all good - great connection and ping.  I've updated everything on my Lenovo Legion 7 laptop.  I've restarted my router several times, and since Sunday, I've uninstalled and reinstalled the game 3 times.  I always make sure to check the Verify option from the launcher as well.  There are sometimes I have back-to- back crashes and the handler comes up so I submit those.  Other times the game just closes without the crash handler coming up.  

 

I'm on vacation this week and was looking forward to some serious CoX time but, I feel like the interweb gods are taunting me and wanting me to *shudder* go o-u-t-s-i-d-e or something.  

 

Anyway, any help would be truly appreciated.  This started within the last month or so.  I wasn't sure if it was related to ToT lag before but it's still happening and I'm not sure what to do.

[Bill Z Bubba]

My crashes cleared up but I'm unsure why.