Graphics compatibility?

[Graveheart]

Hello all,

 

It's been over a decade since I've played, and after taking many years to hide myself from anything related to COH/COV being revived out of frustration, I'm overjoyed to see the community alive and thriving again. I've got a comfort of life/game stability question, if anyone can help.

 

Install and startup went fine, but I'm noting that the game wants to use my non-primary graphics hardware, probably because of the age. Everything runs fine at medium settings in the early areas, but I am sure my main graphics component can handle it at higher settings, and I'm anticipating more graphics demands later during events, raids etc. I'm wondering if anyone else has been able to get the launcher to use non-integrated, newer graphics hardware, and if so, how?

 

Some of my specs are below, happy to include more if I'm missing something - I'm not as literate as I should be with computer hardware.

 

Windows 10

Processor:  Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz, 2901 Mhz, 2 Core(s), 4 Logical Processor(s)

Integrated graphics:  Intel(R) HD Graphics 620

Graphics card: NVIDIA GeForce 940MX

 

Any help is very much appreciated, hope to see you out there heroes!

 

[Ventriloquist]

Assuming you have the full nVidia drivers installed, and have access to the nVidia Control Panel ....

 

> nVidia Control Panel

> Manage 3D Settings

> Program Settings tab (right pane in control panel window)

> Add button next to "Select a program to customize"

> Add the cityofheroes.exe that is in City Of Heroes\hc-bin64

> Choose High-performance NVIDIA processor under "Select the preferred graphics processor for this program"

> Apply.

 

You can repeat that process to add the hc-bin32\cityofheroes.exe if needed (as well as the beta clients you see in each folder if you ever hit the beta server.)

 

What's happening is the nVidia drivers don't recognize the new game executables as something requiring acceleration, so you're forcing the issue using the above instructions.

Edited September 6, 2019 by Ventriloquist

[Graveheart]

This seems to have worked perfectly, thank you very, very much!

[MulT]

For people with Laptops having (2) video cards (integrated & advanced):  If you're running Win10, you can open Task manager (Cntrl+Shift+Esc) & verify which graphics card the app is currently using.

Find the line for CoX exe & look at the tab GPU Engine - GPU 0 is integrated video card, GPU 1 is the high end video card.  You may need to update the Intel drivers for the integrated graphics card & then update the high end video card last. Once that's done then follow the instructions mentioned about Display settings to set preferred graphics card to use the high-end. 

Here's the link for updating all the Intel integrated chips:  https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html