Losing connection to map server/can't connect to DB

[Caligo Bastet]

Hey!
So I just joined two days ago and I keep losing connection to map server
+ today it didn't let me log in to any server saying "can't connect to DB".
Anyone knows what's up?

[Marine X]

Most Connection issues are User Side. If you are on a WiFi connection try using a wired connection to your Router or Modem. WiFi can work perfectly for streaming or surfing then fail miserably for CoH, this is due to the game needing very low Latency. I was on at about the time you posted and noticed no game side issues.

[GM Tock]

When you get mapserver errors, and our status page doesn't say OK on the shard you play on, it's on our end.  https://forums.homecomingservers.com/status/

 

Otherwise, like Marine X said, you'd have to check your connection: use "/netgraph 1" in-game as a helper to see any connection hiccups and lag. (Same command with 0 in place of 1 to turn it off.)    
 

• Wi-Fi, if you're on a laptop, play closer to the router.  If desktop, try a wired connection if you can.  If you use Range Extenders or Mesh Networking, move one of the boxes to another outlet and see if the connection improves.
• ISP: check your ping rates outside.  If your connection has frequent drops, you might want to talk to your ISP about a possible service check.
• A busy house impacts gaming.  If others are online streaming HD video or using data-intensive activities, it can impact your gameplay. 

Edited September 21, 2020 by GM Tahquitz

[samlavy]

I have been disconnecting from mapserver very often too, like every 10 minutes or so. My internet is fast enough and ping speed is around 7ms which is fine too, right?

And I made sure neither the firewall nor antivirus interfere with the game.

Had the same problem in both Excelsior and Everlasting servers.

What else could it be?

Thanks!

 

 

Edited September 26, 2020 by samlavy

[Marine X]

One thing that might help narrow down the issue would be to create a Character on Reunion. It is in Germany, all the other shards are in Montreal. If you get a solid connection there it will point you toward the culprit. There has been an issue with ISPs that are passed through in the Detroit area causing issues with connections to the servers. If you can find a way ( VPN etc. ) to bypass that, you may find a solution. There is really nothing Homecoming can do to avoid this but some players have been able to work around it.