Rudra Posted November 23, 2023 Posted November 23, 2023 (edited) This isn't a suggestion or feedback, but I wasn't sure if web site bug reports were supposed to go under the game bug forum or here. Randomly, the web site just logs me off. Like just now, I logged on to my forum account and started typing a response on a thread, but when I tried to submit my response, the site said the thread was not available to me for some reason. A page refresh showed I was logged off. This has happened three times today and randomly previously. Sometimes this results in my post completely disappearing, though other times the site recovers my post and I can still submit it without having to try and remember what I had previously typed. Edited November 23, 2023 by Rudra Edited to change "reset" to "page refresh".
Luminara Posted November 24, 2023 Posted November 24, 2023 Something's deleting your cookies. Get busy living... or get busy dying. That's goddamn right.
Rudra Posted November 24, 2023 Author Posted November 24, 2023 I don't have any viruses. Just ran a full comprehensive scan again a couple days ago. And no other site dumps me, just this one.
Luminara Posted November 25, 2023 Posted November 25, 2023 On 11/24/2023 at 11:26 PM, Rudra said: I don't have any viruses. Just ran a full comprehensive scan again a couple days ago. And no other site dumps me, just this one. Expand Check your browser settings, make sure the site is allowed to store content locally. Check the folder where the browser saves temp files, make sure it's not set to Read Only. Check your firewall, make sure the site isn't flagged for exclusion. Scan your HDD/SSD to be sure the cookie isn't stored in a bad sector. Then find the cookie and delete it, manually log out of the site and log back in to create a new cookie. 1 Get busy living... or get busy dying. That's goddamn right.
lemming Posted November 25, 2023 Posted November 25, 2023 What Luminara said and make sure you have the "Remember Me" box checked
Rudra Posted November 25, 2023 Author Posted November 25, 2023 On 11/25/2023 at 3:30 AM, Luminara said: Scan your HDD/SSD to be sure the cookie isn't stored in a bad sector. Expand Computer just spent better than the past 8.5 hours fixing my c:. Fingers crossed that is the fix. Everything else was already set up correctly. If that was the fix, you have my thanks. (If not, I'm going to be screaming at the web site on my screen for the foreseeable future.)
Rudra Posted November 28, 2023 Author Posted November 28, 2023 Nope, even after checking/fixing all that, the site still dumps me. No other site I'm on does this to me, so I don't know what is going on any more. If it only affects me, and from the responses, that seems to be the case, then I guess I have no choice but to put up with being randomly logged off by the site.
Luminara Posted November 28, 2023 Posted November 28, 2023 Did you try clearing the browser cache and cookies entirely? Are you logged in on other devices (phone, tablet)? Which browser are you using? OS? Get busy living... or get busy dying. That's goddamn right.
lemming Posted November 28, 2023 Posted November 28, 2023 try using a different browser to see if that makes a difference.
Rudra Posted November 28, 2023 Author Posted November 28, 2023 On 11/28/2023 at 7:37 PM, Luminara said: Did you try clearing the browser cache and cookies entirely? Expand Yes. (Which then required me to send a petition to the mods for Vivid Army to restore my account to me.) On 11/28/2023 at 7:37 PM, Luminara said: Are you logged in on other devices (phone, tablet)? Expand No. I only use the one desktop for playing CoX or posting on the forums. I do not use my phone for anything on the internet. (And I don't have a tablet.) On 11/28/2023 at 7:37 PM, Luminara said: Which browser are you using? Expand Firefox. On 11/28/2023 at 7:37 PM, Luminara said: OS? Expand Windows 10.
Luminara Posted November 28, 2023 Posted November 28, 2023 On 11/28/2023 at 9:55 PM, Rudra said: Firefox. Expand Extensions? Privacy settings? Does it happen in Troubleshoot mode? Does it happen in Chrome or Opera? Get busy living... or get busy dying. That's goddamn right.
Rudra Posted November 28, 2023 Author Posted November 28, 2023 On 11/28/2023 at 10:23 PM, Luminara said: Extensions? Expand None. On 11/28/2023 at 10:23 PM, Luminara said: Privacy settings? Expand Standard, Do Not Sell/Share, Do Not Track. On 11/28/2023 at 10:23 PM, Luminara said: Does it happen in Troubleshoot mode? Expand It only happens on the Homecomingservers site, so I have no reason to use Troubleshoot Mode. On 11/28/2023 at 10:23 PM, Luminara said: Does it happen in Chrome or Opera? Expand Firefox is my only installed browser. Even IE is disabled/removed.
Luminara Posted November 28, 2023 Posted November 28, 2023 On 11/28/2023 at 10:43 PM, Rudra said: Do Not Sell/Share, Do Not Track. Expand Turn those off, one at a time, and test each. On 11/28/2023 at 10:43 PM, Rudra said: It only happens on the Homecomingservers site, so I have no reason to use Troubleshoot Mode. Expand Troubleshoot mode exists specifically for resolving issues. You have an issue. On 11/28/2023 at 10:43 PM, Rudra said: Firefox is my only installed browser. Even IE is disabled/removed. Expand Install another and test. 1 Get busy living... or get busy dying. That's goddamn right.
Rudra Posted December 7, 2023 Author Posted December 7, 2023 (edited) On 11/28/2023 at 11:29 PM, Luminara said: On 11/28/2023 at 10:43 PM, Rudra said: Do Not Sell/Share, Do Not Track. Expand Turn those off, one at a time, and test each. Expand I turned them all off. One at a time at first, then all of them at the same time. Did not help. On 11/28/2023 at 11:29 PM, Luminara said: On 11/28/2023 at 10:43 PM, Rudra said: It only happens on the Homecomingservers site, so I have no reason to use Troubleshoot Mode. Expand Troubleshoot mode exists specifically for resolving issues. You have an issue. Expand I've been running Troubleshoot Mode. Did not help. (Didn't even point me to any problems.) On 11/28/2023 at 11:29 PM, Luminara said: On 11/28/2023 at 10:43 PM, Rudra said: Firefox is my only installed browser. Even IE is disabled/removed. Expand Install another and test. Expand *grumble**grumble* I'll restore IE and give it a try.... Nope, that didn't help either. (I installed Chrome. And the problem still only occurs on this web site.) Edited December 7, 2023 by Rudra Edited to update last comment with a strikeout and addition.
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