Rendering bug - Looking for fix

[Lionors]

Recently, I attempted to associate an icon with a macro so the icon would show instead of the plain gray button.  The instructions did not work.  Furthermore, I no longer had the option to remove the macro from the tray.  The first picture is what the macro now looks like in the tray.

If I click on the macro button, I first get text that says "Unknown command" followed by part of the macro.  After that, a popup appears, giving me the option to click 'OK' or 'Copy to clipboard'.  Copying to the clipboard, obviously, just copies the message on the popup.  If I click 'OK', a second popup appears with the same options.  Those popups are the next two attached screenshots. If I click OK on them, and If I am solo and in an unpopulated area, my cursor changes to a small blue hand and a triangle-shaped direction pointer.  No screenshot is provided because this doesn't show up on a screenshot.  If I left click, the cursor returns to normal and the icon returns to the tray.

If I click OK on the popups and I am in a populated area, the cursor does not change. Instead, I am mapservered after the second popup and must reboot the game.

Is there a way I can get rid of this icon in my tray? Friends have indicated that it is likely a rendering bug.

Thank you for any assistance you can provide.    

 

[Rudra]

What happens when you right click it? Do you get the remove from tray and edit options? Does it show what the command was saved as?

[Lionors]

When I right click, I don't get any remove from tray or edit options at all. 

I've also just had it happen again, this time on a different character.  Both times, it was while trying to edit a 'say' macro.  I can't get either button out of my tray at all.  The one commonality I see between the two is the &nbs.  If clicked, it says: "Unknown command" then the rest of what my macro would have said.

Edited August 29 by Lionors
Edit to add what happens if the button is clicked.

[Ridiculous Girl]

what was the macro that you were trying to use?

 

the editor is sometimes screwy too because it will insert hidden strings in spaces after you have edited, as well as when you paste them, and you can't see the error until the macro fails and you open up the editor again. drives me crazy! that is what that "&nbs" is... it's an error insertion of unknown text. i don't know the technical details, but it's wonky and annoying. it might be due to you copying and pasting the macro?

 

i don't have any solutions, but knowing your macro would help... 🙂

Edited August 29 by Ridiculous Girl
added text

[srmalloy]

9 hours ago, Ridiculous Girl said:

that is what that "&nbs" is... it's an error insertion of unknown text. i don't know the technical details, but it's wonky and annoying.

'&nbs' is the HTML 'non-breaking space' entity (so if you had a string 'mad&nbslad', you would always see 'mad lad' on one line in a web page, never splitting 'mad' and 'lad' across two lines); the game should not be inserting HTML entities into your macros.

[Captain Fabulous]

Unfortunately there are no slash commands I'm aware of that will delete a macro. If you can't right click it and delete it my only suggestion is to open a support ticket and hopefully a GM or dev can either remove or repair it.

[srmalloy]

You can try using /cleartray, but that's sort of the nuclear option, since it will wipe out all of your trays and make you rebuild them. Using Windows' snipping tool to screenshot your trays beforehand will give you a reference you can use to reposition all your power icons except the offending macro.

[Captain Fabulous]

19 minutes ago, srmalloy said:

You can try using /cleartray, but that's sort of the nuclear option, since it will wipe out all of your trays and make you rebuild them. Using Windows' snipping tool to screenshot your trays beforehand will give you a reference you can use to reposition all your power icons except the offending macro.

IIRC that command clears everything but macros.

[srmalloy]

6 hours ago, Captain Fabulous said:

IIRC that command clears everything but macros.

If that's correct -- and I don't recall the few respecs I've done and used that with -- another option would be to open another tray, drag the macro to it, then close the tray.

[Ridiculous Girl]

On 8/30/2024 at 12:17 AM, srmalloy said:

'&nbs' is the HTML 'non-breaking space' entity (so if you had a string 'mad&nbslad', you would always see 'mad lad' on one line in a web page, never splitting 'mad' and 'lad' across two lines); the game should not be inserting HTML entities into your macros.

 

finally i reproduced the error that i was talking about, and i remembered to take a picture... 😄 (please ignore all the other extraneous details since i was fooling around)

 

i guess i should file a bug report, but not sure what to file it under...