Frequent crashing on good system

[Titanium_Boy]

Long story short, I have a Win7 PC with more than enough required to run this game (which I did back in the mid-2000's on an older, lesser machine).  I get at least 1 crash per hour, usually more, at random times, alone or in/near big groups doesn't seem to matter.  No lag, just crash.  I've also tried running in WinXP compatibility mode, and it still happens (though it didn't for over an hour right after trying that).  Here is the data on the crash; if anyone has an ideas, please let me know and thanks in advance.

 

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    score.exe

  Application Version:    1.0.0.1

  Application Timestamp:    5cc407ba

  Fault Module Name:    nvoglv32.DLL

  Fault Module Version:    24.21.14.1170

  Fault Module Timestamp:    5baa70f3

  Exception Code:    40000015

  Exception Offset:    00bda299

  OS Version:    6.1.7601.2.1.0.768.3

  Locale ID:    1033

  Additional Information 1:    025a

  Additional Information 2:    025a758a930592f7807465dc27fc8a05

  Additional Information 3:    d630

  Additional Information 4:    d630631c323b4ca6b3e1e2974c2a4afb

[The Fifth Horseman]

Fault Module Name:    nvoglv32.DLL

That indicates the crash has something to do with DLLs used by Nvidia for OpenGL support. What's your GPU and what's your driver version?

[Titanium_Boy]

I've got a Nvidia GeForce GTX 650.  Hmm...a new driver came out on 4/23/19 and I hadn't installed it yet.  I will give this a try and go from there.  Thank you!

[Titanium_Boy]

I've updated the Nvidia drivers, and some days I don't crash at all, while others it's anywhere from 1 to 4 or 5 times still, with the same error message.  Even since the recent patch for the game itself.  Getting frustrating not being able to play this older-style game on a newer system.

[Titanium_Boy]

Ok, Nvidia had another driver update today.  Before AND after installing it, I got multiple crashes -- both standard ones, and whole system/screen freezes necessitating hard reboots.  Why is this happening?!?

[The Fifth Horseman]

Is this happening in any other game, or just in COH?

[Titanium_Boy]

Only in CoH.  I mean, R6-Siege crashes every once in a while, like 1/week or 2/month, but nothing as repeated and pervasive as this.  Tonight it crashed twice, once after just a few minutes logging in, and then after about 1.5 hours.  And in that long span, now all kinds of surfaces in the game environment are flashing at me, even character costumes sometimes.  The random/excessive crashing is quite disappointing.

[Titanium_Boy]

I've been doing some web research about the file, nvoglv32.dll, and perhaps this forum answer might work.  I do have that file on my PC, but it's in the SysWOW64 folder...the System32 folder only has the nvoglv64.dll version of the dll file.  Perhaps the Score.exe application is looking for the 32-bit version of this file in the wrong place?  Would it hurt to copy the 32 version out of the SysWOW64 folder and simply paste it into the System32 one?

 

https://forums.geforce.com/default/topic/479606/geforce-drivers/strange-location-of-nvoglv32-dll-and-nvoglv64-dll-files/

 

[Titanium_Boy]

I actually placed the copied dll file into the same folder where all of the 'new' CoH files are located (apparently My Documents is where Score decided to default install them), and...so far so good, just a few screen 'burps' now & then, like it was about to crash but kept running fine.  *fingers crossed*

[Impish Kat]

I'm assuming you have added the score executable to the NVidia control window for your GForce?

 

I had horrible lag and crashing until we finally figured out that simple fix.

[Titanium_Boy]

Alright, I'll give that a go as well.  Fingers crossed again, hehe.  Thanks for the advice!

 

(I never had any lag, just random crashing.  Both normal (where I could copy & paste the error log data), and whole screen/system freeze-ups where the only option was hard shutdown/reboot.)

[Korbian]

I'm not super computer smart, but when I was having similar issues back when Paragon Chat was new it was because my graphics card was FUBAR.

[Titanium_Boy]

Hmm, well my graphics card works fine on other games.  I suspect the end result of all of this will be I'll have to reinstall the whole game/launcher.  The crashes today included an entire system freeze-up, screen/keyboard/everything, necessitating a hard Reset/reboot; and 2 of these:

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: homecoming.exe

  Application Version: 1.0.0.1

  Application Timestamp: 5cdc92a3

  Fault Module Name: nvoglv32.DLL

  Fault Module Version: 26.21.14.3064

  Fault Module Timestamp: 5ccf9a53

  Exception Code: 40000015

  Exception Offset: 00c597a9

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional Information 1: ad90

  Additional Information 2: ad9030b76576f8551bf9a9ef02e5da9f

  Additional Information 3: 28b1

  Additional Information 4: 28b131ca60c3b0d9c7aa589a7d7314bf

[The Fifth Horseman]

Check the fixes described for OpenGL issues with Win 10 / Intel HD. Sincce you're getting a crasl in OGL DLLs these might be useful for you too.