Shortee Posted June 25, 2020 Share Posted June 25, 2020 Went to base to convert my Hero to Reward merits. Cashed in 5 or 6 to find out I only got 10 reward merits each instead of the usual 50. Filed a support ticket the same day and was told they couldn’t help and to post on this forum. Link to comment Share on other sites More sharing options...
SuperPlyx Posted June 25, 2020 Share Posted June 25, 2020 1 hour ago, Shortee said: Filed a support ticket the same day and was told they couldn’t help and to post on this forum. Why would posting on the forums be more helpful than a ingame support ticket ? Surely the GM answering tickets at that time could just kick it up the "chain of command"? Link to comment Share on other sites More sharing options...
EmmySky Posted June 26, 2020 Share Posted June 26, 2020 It is posted in ToS or somewhere that they cannot reimburse for things, but posting on the forums will alert other players to look for same or similar bugs so they can determine if it is widespread or just a one off. 1 1 Link to comment Share on other sites More sharing options...
FrauleinMental Posted June 26, 2020 Share Posted June 26, 2020 It tried it last night, and it worked as normal. I was able to convert 50 Reward Merits to and from 1 Hero Merit or 1 Villain Merit. Link to comment Share on other sites More sharing options...
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