WeberMJ46 Posted May 23, 2019 Share Posted May 23, 2019 I just installed City of Heroes: Homecoming and when I press the play button it cannot seem to find my version of direct x. I have version 12 installed but I get an error saying that I need directx 8 or higher. Any ideas? I am running windows 10 fully updated. Graphics card is gtx1050ti. I initially installed onto my d: drive but have also moved over to my c: drive and performed a file verify and still get the same error. Thanks Mike Link to comment Share on other sites More sharing options...
The Fifth Horseman Posted May 23, 2019 Share Posted May 23, 2019 DX12 is not backwards compatible IIRC. You need to have an older DirectX runtime installed along with it. Link to comment Share on other sites More sharing options...
RubyRed Posted May 23, 2019 Share Posted May 23, 2019 What Fifth said... try downloading it from Microsoft here and see if that fixes it: https://www.microsoft.com/en-us/download/details.aspx?id=35 "We're out of options, I'll have to use the jetpack," I said, strapping on the jetpack and ignoring the many non-jetpack options still left. Having trouble deciding your next alt? Just need a cool name? Try out City Suggests Looking for powers data? Try the Powers API Link to comment Share on other sites More sharing options...
WeberMJ46 Posted May 23, 2019 Author Share Posted May 23, 2019 That did not work. It detected a newer version of directx and will not install. I am going to try manually resetting the version in the registry back to an older version to get it to install then run windows update again to reinstall version 12 and see if that works. Will let you know the results. Mike Link to comment Share on other sites More sharing options...
WeberMJ46 Posted May 24, 2019 Author Share Posted May 24, 2019 I have tried a couple of methods I found to install directx 9 along side directx 12. CoH still does not recognize directx being installed. The file I tried to install is directx_Jun2010_redist.exe. It seemed to do its thing and I installed from the dxsetup it unpacked in the tmp folder I setup for it. I also went into legacy features and enabled direct play. Still no luck. Any other ideas? Or should I try a virtual machine and run it in that? thanks, mike Link to comment Share on other sites More sharing options...
Silk Posted May 24, 2019 Share Posted May 24, 2019 Not heard many people on w10 have this problem, so might seem stupid but have you tried running in w7 compatibility mode? Install and Troubleshooting Guide v2 WayBackMachine old forums Calistin ~ on Discord. Link to comment Share on other sites More sharing options...
WeberMJ46 Posted May 24, 2019 Author Share Posted May 24, 2019 Yes. Tried windows 7 and xp both. Tried running as administrator as well. Still no dice. Link to comment Share on other sites More sharing options...
Redline99 Posted May 24, 2019 Share Posted May 24, 2019 Afternoon all, Same issue as reported here Windows 10 64 pro. I have gone thru the install guide and double checked my work against the comments in this thread. I have run as admin, in compatibility mode, and made the Windows defender changes. Additionally after getting the DX8 error I get an input error stating the keyboard and mouse are not detected then the client crashes. Thank you, M Link to comment Share on other sites More sharing options...
Mikazuki Posted May 24, 2019 Share Posted May 24, 2019 Afternoon all, Same issue as reported here Windows 10 64 pro. I have gone thru the install guide and double checked my work against the comments in this thread. I have run as admin, in compatibility mode, and made the Windows defender changes. Additionally after getting the DX8 error I get an input error stating the keyboard and mouse are not detected then the client crashes. Thank you, M That is actually the same issue i have on my windows 10 tablet. Can't start CoH at all until both my bluetooth keyboard and mouse are connected, but after that there are no issues. So if you are running on an actual desktop, not sure what might be it. Link to comment Share on other sites More sharing options...
WeberMJ46 Posted May 25, 2019 Author Share Posted May 25, 2019 I figured it out. It was the fact that i was using a usb mouse. A trackball to be exact. Anyway I plugged in an old ps2 mouse and just left it sitting on the back of the pc and everything works great. The trackball works fine it, just was not being detected by the direct input and caused the error messages. I also got the direct input messages but figured it was a problem with directx. turns out it just could not find the mouse. Thanks for the help, Mike Link to comment Share on other sites More sharing options...
Redline99 Posted May 26, 2019 Share Posted May 26, 2019 Umm holy crap. Good find. Fixed for me as well. Though, a USB mouse worked as well. Link to comment Share on other sites More sharing options...
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