Disconnecting randomly using a brand new computer.

[goblinite]

Let's do a packet capture.

Run Wireshark

On the start screen double click the interface that shows activity, it'll look like a heartbeat.

This will start a capture.

Run CoH and play until disconnect.

When it does, go back to Wireshark and click the stop button.

4 Buttons down from the stop button, directly under the word Go is the save button.

Click this and save the file.

PM me when you got it and how big it is.  We'll work out how to get it to me so I can review it.  Might be pretty large so may have to use a Dropbox or something to get it.

 

This will show me all the traffic moving in and out of that interface during the capture.  It is going to show me this in plaintext unless you connect using SSL or other encryption method.  Don't do anything besides CoH that would involve a username or password during the capture or otherwise stuff on the internet you wouldn't want me to see.

 

CoH isn't sending usernames/password by plaintext so it's safe.  I won't know any of that information, but other websites...eh, you really don't know until you check them.

[Richnats]

Gobin, I'm doing  a test now, I will not be playing COH for a few more hours I hit save on a sample test run of Wireshark. I'm in the PM but  can't locate the option to add a file.

[Richnats]

Disregard my pm,  reread your post, I will let you know how big the file is.

 

[Richnats]

Update goblin. I have been playing for about 2 hours now and I might Jinx myself by saying this but I have yet to disconnect. It's ironic because I'm recording this under wire share as we speak. The team is just taking a break so I'm chilling right now

[Neural]

I myself and a couple people in my SG have been having the same issues with disconnecting on Torchbearer.  It's always at the same spot: You enter a mission, the "City of Heroes" splash/loading screen comes up, and then it's over. 

It's not consistent, it's happening on a few different computers, and has only come up since the update that came with the beta shard.

[Richnats]

Sorry to hear neural. I've only had this for about 9 days. When I played this off Tequila in my old PC I hadn't experienced disconnects like the way I am now. My disconnects them were due to the age of my PC and its components.  Until now I thought I was the onmy[ftp]only one with the disconnects I have experienced.

 

It doesn't make it any better, I don't like that others such as yourself are suffering from this issue as well.

[goblinite]

Hmm...

Can both of you click your search icon and type in dxdiag then run the program that pops up.

If it asks you to check driver signing, click no.

When the green progress bar in the lower left is finished click save information and save the text file.

 

Richnats- email it to me

Neural- PM and I'll give you my email address to send it to you.

 

It might be helpful to see what is common between the two systems and compare that to systems I have here not having the issue.  Might run across a cause that way.