Update has locked me out of CoH

[Turnabout]

Windows 11 ASUS ROG machine I've played on for over two years now, using both McAfee and NordVPN.  Yesterday I got into the game fine, today some dratted component has updated itself.  CoH launcher comes up fine, but when I click to start Homecoming, all I get is the four-inch wide "LOADING..." banner.  Is there a log file somewhere I can see what it may be hung upon?  I've gone through both McAfee and NordVPN and cannot find anything blocked.  Any insight would be appreciated!

[lemming]

Logs are in Games->Homecoming->Logs-

 

Most relevant will be the launcher and live directories.

[Turnabout]

Appreciate the feedback, lemming!  I don't find anything unusual with either of the logs (not that I have much experience looking at them), and no specific mention of any error.  The launcher log has validation and installations of components, receives token, and seems to launch the game process successfully, reporting the PID that task manager confirms.  The client log confirms the same command line parameters as the launch log, states the game engine information, mounts asset containers, preloads DLLs, reports data version, and the last line shows message stores were finished loading.  That's all that's in the log files.

 

However, I also had the thought to enable the debug console, which provides a few more lines.  Since it had hung here earlier with an earlier NVIDIA driver version, I updated that driver, but it has not changed the result of the game hanging after the last few lines of the debug display below.

 

ERRORLOG STARTING IGNORE:D_
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: NVIDIA GeForce RTX 3060/PCIe/SSE2
OpenGL version string: 4.6.0 NVIDIA 572.83

[lemming]

Unfortunately, I don't have any other insights.  Been windows free for some time now.

[GM Impervium]

Hey @Turnabout, sent you a message. You can view it either in your e-mail that you signed up with, or in the Support page here on the forums.

tl;dr, it's either a hardware or settings issue, and hopefully we can suss out which.

[Turnabout]

Many thanks, GM Impervium!  I've responded on the Support page.

[Turnabout]

This issue has been resolved with a successful re-install of CoH.  Many thanks to GM Impervium for his support!

[Healix]

[GM Crumpet]

7 hours ago, Turnabout said:

This issue has been resolved with a successful re-install of CoH.  Many thanks to GM Impervium for his support!

Many things are resolved by deleting and starting over 🙂 Glad you are sorted