Is it still happening today? I understand there were server issues over the long weekend.
If it is:
Wireless or hardwired to network?
If wireless does it continue when hardwired?
Is it happening after a certain time, either time of day or after a regular interval of play?
Cable (Altice, Cox), DSL (Frontier, Verizon), Satellite (Hughes, Dish), LTE (Cellphone carrier like ATT or Verizon Wireless), or dial-up connection?