SpicierMeatball Posted December 4, 2019 Posted December 4, 2019 Fresh load against Tequila 1.0.0.20 in a fresh directory, evenviewer shows: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-04T04:14:10.403905100Z" /> <EventRecordID>9252</EventRecordID> <Channel>Application</Channel> <Computer>BLAH BLAH</Computer> <Security /> </System> - <EventData> <Data>homecoming.exe</Data> <Data>1.0.0.1</Data> <Data>5dd304cb</Data> <Data>homecoming.exe</Data> <Data>1.0.0.1</Data> <Data>5dd304cb</Data> <Data>c0000005</Data> <Data>005e0c7c</Data> <Data>171c</Data> <Data>01d5aa593a73b914</Data> <Data>D:\City of Heroes\homecoming.exe</Data> <Data>D:\City of Heroes\homecoming.exe</Data> <Data>479e23fc-3bfa-4f04-867d-9bdeac163b5b</Data> <Data /> <Data /> </EventData> </Event>
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-12-04T04:14:12.005501400Z" /> <EventRecordID>9253</EventRecordID> <Channel>Application</Channel> <Computer>BLAH BLAH</Computer> <Security /> </System> - <EventData> <Data>1212552733330299415</Data> <Data>1</Data> <Data>APPCRASH</Data> <Data>Not available</Data> <Data>0</Data> <Data>homecoming.exe</Data> <Data>1.0.0.1</Data> <Data>5dd304cb</Data> <Data>homecoming.exe</Data> <Data>1.0.0.1</Data> <Data>5dd304cb</Data> <Data>c0000005</Data> <Data>005e0c7c</Data> <Data /> <Data /> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDBAB.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC96.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCC6.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCC4.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCE5.tmp.txt</Data> <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_homecoming.exe_c054f0e9a76f53e435421f9dda04b6dc69a29eb_4d9de6f6_033e50a8-20b5-4c8a-ae88-e62ffb14a4a9</Data> <Data /> <Data>0</Data> <Data>479e23fc-3bfa-4f04-867d-9bdeac163b5b</Data> <Data>268435456</Data> <Data>8a8afec9edcaa10f40d3da495d94da17</Data> <Data>0</Data> </EventData> </Event>
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Symptom is pressing play, loading bar appears, icon for game appears on bar, flashes orange and then vanishes.
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Found a crash file: "id": "7z05qcyap5qr3w0gch7335j27g", "pid": 7160, "name": "cityofheroes", "build": { "arch": "x86-64", "platform": "windows", "pipeline": 548, "branch": "release/homecoming", "commit": "14ded241e9fb7d800b0d084c2d687cc3019699ce" }, "crash": { "crashmode": 641, "stacktrace": [ "0x7ffe9138f67a", "0x7ffe942a4af2", "0x7ffe9428c6e6", "0x7ffe942a120f", "0x7ffe9426a299", "0x7ffe9429fe7e", "0x7ffe89eec819", "0x7ff6969b6798", "0x7ff6969b7812", "0x7ff6969bce6b", "0x7ff6969bcb7e", "0x7ff6969bb1cf", "0x7ff6969bbf97", "0x7ff696943b4d", "0x7ff696943e83", "0x7ff696943d53", "0x7ff69694f06b", "0x7ff69694f375", "0x7ff696baa044", "0x7ff696bab8df", "0x7ff696b617bc", "0x7ff696957d39", "0x7ff69695d64f", "0x7ff6969cde3e", "0x7ff696ce0136", "0x7ff696e6ac62", "0x7ffe92c57bd4", "0x7ffe9426cee1" ], "exceptionaddr": "0x7ffe89eec819", "base": "0x7ff6967a0000" }, "internal": { "exceptionthread": 9156, "exceptioninfo": "0x264f0f5e00", "blackbox": "0x7ff69742d660" } }
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Updated to latest nvidia driver, no change.
Ael Posted December 4, 2019 Posted December 4, 2019 I just logged in using Tequila, so did my partner. No issues on this end.
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 2 minutes ago, Ael said: I just logged in using Tequila, so did my partner. No issues on this end. What version of Tequila?
City Council Number Six Posted December 4, 2019 City Council Posted December 4, 2019 Based on the stack trace, you've got a corrupt font file somewhere. Have you reverified files? Also the crash handler isn't running, so there's probably antivirus or something interfering. That might also prevent all the files from downloading.
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Verified multiple times and reloaded fresh into a fresh directory. Finished windows updates and retried, same result. I could try deleting fonts and disabling antivirus?
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Where is the font stored you think?
City Council Number Six Posted December 4, 2019 City Council Posted December 4, 2019 Without a dump I can't tell which one, only that the code path is login screen -> text block -> font rendering -> texture atlas. It would be one of the ones in the pigg files -- not a system font. If you've already tried a fresh install, I'm not sure what could be causing that.
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 [12/4/2019 12:37:36 AM] Application quitting [12/4/2019 12:37:38 AM] Loading application. [12/4/2019 12:37:38 AM] Load application complete. [12/4/2019 12:37:39 AM] Started patching [12/4/2019 12:37:39 AM] Attempting to download Manifest file "http://patch.savecoh.com/manifest.xml" [12/4/2019 12:37:39 AM] Manifest downloaded successfully, starting to process it. [12/4/2019 12:37:39 AM] Starting self-patch process. [12/4/2019 12:37:39 AM] Self patching process complete. [12/4/2019 12:37:39 AM] Loading Web Browser URL to: "https://patch.savecoh.com/homecoming.html" [12/4/2019 12:37:40 AM] Finished patching. [12/4/2019 12:37:41 AM] User clicked to open Options window [12/4/2019 12:37:44 AM] Revalidation process started [12/4/2019 12:37:44 AM] Started patching [12/4/2019 12:37:44 AM] Attempting to download Manifest file "http://patch.savecoh.com/manifest.xml" [12/4/2019 12:37:44 AM] Manifest downloaded successfully, starting to process it. [12/4/2019 12:37:44 AM] Starting self-patch process. [12/4/2019 12:37:44 AM] Self patching process complete. [12/4/2019 12:38:02 AM] Finished patching. [12/4/2019 12:38:05 AM] User clicked play with the following profile: Homecoming (64-Bit)
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 gonna nuke the piggs and see what happens when it copies them down again
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Nuked fonts.pigg, it brought it down again, pressed play and same behavior.
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 After numerous updates I got in via safemode, tweaked the graphics settings and then backed out to try the 64 bit client:
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Is there a config file I can edit to set the display mode, or a command line switch I can add in options?
City Council Number Six Posted December 4, 2019 City Council Posted December 4, 2019 It's in the registry, under HKEY_CURRENT_USER\Software\Cryptic\CoH 1
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Set resolution to 1024 x 768 and disabled full screen, error message went away but behavior returned.
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 HAHA I WIN. Set the X and Y to invalid values, game client detected this and reset them, and now 64 bit client works. 1
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Thanks for your help Number Six. 1
American Valor Posted December 4, 2019 Posted December 4, 2019 Try loggin in using safe mode my tequila was holding and not showing the download and when thee screen it showed me the same thing about drivers I log in using safe and it seemed to work, at least it did for me When you wake up seek the courage and strength to do the right thing. Decide that this will be another day in which you Walk The Talk. American Valor Sentinel of Liberty RP Forums: Paragon University thread FBSA Home Page
Ael Posted December 4, 2019 Posted December 4, 2019 4 hours ago, SpicierMeatball said: What version of Tequila? The exact version as you've stated you're using: 1.0.0.20
SpicierMeatball Posted December 4, 2019 Author Posted December 4, 2019 Based on my flow I think the issue was originally a very out of date video driver in conjunction with the latest update. Setting Computer\HKEY_CURRENT_USER\Software\Cryptic\CoH\screenx to 800 and Computer\HKEY_CURRENT_USER\Software\Cryptic\CoH\screeny to 0 in the registry forced the client to reset the video settings to default, which fixed the issue.
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