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Posted

Fresh load against Tequila 1.0.0.20 in a fresh directory, evenviewer shows:

 

- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2019-12-04T04:14:10.403905100Z" />
  <EventRecordID>9252</EventRecordID>
  <Channel>Application</Channel>
  <Computer>BLAH BLAH</Computer>
  <Security />
  </System>
- <EventData>
  <Data>homecoming.exe</Data>
  <Data>1.0.0.1</Data>
  <Data>5dd304cb</Data>
  <Data>homecoming.exe</Data>
  <Data>1.0.0.1</Data>
  <Data>5dd304cb</Data>
  <Data>c0000005</Data>
  <Data>005e0c7c</Data>
  <Data>171c</Data>
  <Data>01d5aa593a73b914</Data>
  <Data>D:\City of Heroes\homecoming.exe</Data>
  <Data>D:\City of Heroes\homecoming.exe</Data>
  <Data>479e23fc-3bfa-4f04-867d-9bdeac163b5b</Data>
  <Data />
  <Data />
  </EventData>
  </Event>
Posted
- <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2019-12-04T04:14:12.005501400Z" />
  <EventRecordID>9253</EventRecordID>
  <Channel>Application</Channel>
  <Computer>BLAH BLAH</Computer>
  <Security />
  </System>
- <EventData>
  <Data>1212552733330299415</Data>
  <Data>1</Data>
  <Data>APPCRASH</Data>
  <Data>Not available</Data>
  <Data>0</Data>
  <Data>homecoming.exe</Data>
  <Data>1.0.0.1</Data>
  <Data>5dd304cb</Data>
  <Data>homecoming.exe</Data>
  <Data>1.0.0.1</Data>
  <Data>5dd304cb</Data>
  <Data>c0000005</Data>
  <Data>005e0c7c</Data>
  <Data />
  <Data />
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDBAB.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC96.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCC6.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCC4.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDCE5.tmp.txt</Data>
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_homecoming.exe_c054f0e9a76f53e435421f9dda04b6dc69a29eb_4d9de6f6_033e50a8-20b5-4c8a-ae88-e62ffb14a4a9</Data>
  <Data />
  <Data>0</Data>
  <Data>479e23fc-3bfa-4f04-867d-9bdeac163b5b</Data>
  <Data>268435456</Data>
  <Data>8a8afec9edcaa10f40d3da495d94da17</Data>
  <Data>0</Data>
  </EventData>
  </Event>
Posted

Found a crash file:


  "id": "7z05qcyap5qr3w0gch7335j27g",
  "pid": 7160,
  "name": "cityofheroes",
  "build": {
    "arch": "x86-64",
    "platform": "windows",
    "pipeline": 548,
    "branch": "release/homecoming",
    "commit": "14ded241e9fb7d800b0d084c2d687cc3019699ce"
  },
  "crash": {
    "crashmode": 641,
    "stacktrace": [
      "0x7ffe9138f67a",
      "0x7ffe942a4af2",
      "0x7ffe9428c6e6",
      "0x7ffe942a120f",
      "0x7ffe9426a299",
      "0x7ffe9429fe7e",
      "0x7ffe89eec819",
      "0x7ff6969b6798",
      "0x7ff6969b7812",
      "0x7ff6969bce6b",
      "0x7ff6969bcb7e",
      "0x7ff6969bb1cf",
      "0x7ff6969bbf97",
      "0x7ff696943b4d",
      "0x7ff696943e83",
      "0x7ff696943d53",
      "0x7ff69694f06b",
      "0x7ff69694f375",
      "0x7ff696baa044",
      "0x7ff696bab8df",
      "0x7ff696b617bc",
      "0x7ff696957d39",
      "0x7ff69695d64f",
      "0x7ff6969cde3e",
      "0x7ff696ce0136",
      "0x7ff696e6ac62",
      "0x7ffe92c57bd4",
      "0x7ffe9426cee1"
    ],
    "exceptionaddr": "0x7ffe89eec819",
    "base": "0x7ff6967a0000"
  },
  "internal": {
    "exceptionthread": 9156,
    "exceptioninfo": "0x264f0f5e00",
    "blackbox": "0x7ff69742d660"
  }
}

  • City Council
Posted

Based on the stack trace, you've got a corrupt font file somewhere. Have you reverified files?

 

Also the crash handler isn't running, so there's probably antivirus or something interfering. That might also prevent all the files from downloading.

  • City Council
Posted

Without a dump I can't tell which one, only that the code path is login screen -> text block -> font rendering -> texture atlas. It would be one of the ones in the pigg files -- not a system font.


If you've already tried a fresh install, I'm not sure what could be causing that.

Posted

[12/4/2019 12:37:36 AM]    Application quitting
[12/4/2019 12:37:38 AM]    Loading application.
[12/4/2019 12:37:38 AM]    Load application complete.
[12/4/2019 12:37:39 AM]    Started patching
[12/4/2019 12:37:39 AM]    Attempting to download Manifest file "http://patch.savecoh.com/manifest.xml"
[12/4/2019 12:37:39 AM]    Manifest downloaded successfully, starting to process it.
[12/4/2019 12:37:39 AM]    Starting self-patch process.
[12/4/2019 12:37:39 AM]    Self patching process complete.
[12/4/2019 12:37:39 AM]    Loading Web Browser URL to: "https://patch.savecoh.com/homecoming.html"
[12/4/2019 12:37:40 AM]    Finished patching.
[12/4/2019 12:37:41 AM]    User clicked to open Options window
[12/4/2019 12:37:44 AM]    Revalidation process started
[12/4/2019 12:37:44 AM]    Started patching
[12/4/2019 12:37:44 AM]    Attempting to download Manifest file "http://patch.savecoh.com/manifest.xml"
[12/4/2019 12:37:44 AM]    Manifest downloaded successfully, starting to process it.
[12/4/2019 12:37:44 AM]    Starting self-patch process.
[12/4/2019 12:37:44 AM]    Self patching process complete.
[12/4/2019 12:38:02 AM]    Finished patching.
[12/4/2019 12:38:05 AM]    User clicked play with the following profile: Homecoming (64-Bit)
 

Posted

Try loggin in using safe mode my tequila was holding and not showing the download  and when thee screen it showed me the same thing about drivers I log in using safe and it seemed to work, at least it did for me

 

When you wake up seek the courage and strength to do the right thing.
Decide that this will be another day in which you Walk The Talk.

American Valor Sentinel of Liberty

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FBSA Home Page

Posted
4 hours ago, SpicierMeatball said:

What version of Tequila?

 

The exact version as you've stated you're using: 1.0.0.20

Posted

Based on my flow I think the issue was originally a very out of date video driver in conjunction with the latest update.

Setting Computer\HKEY_CURRENT_USER\Software\Cryptic\CoH\screenx to 800 and Computer\HKEY_CURRENT_USER\Software\Cryptic\CoH\screeny to 0 in the registry forced the client to reset the video settings to default, which fixed the issue.

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