CrowCall Posted July 28, 2021 Share Posted July 28, 2021 I was able to log in just fine a few weeks ago, but now when I try in either Tequila or the Launcher I get this error: I've already tried updating my video cards, both Intel and the other one and that didn't work, so what's going on? Link to comment Share on other sites More sharing options...
Lead Game Master GM Impervium Posted July 29, 2021 Lead Game Master Share Posted July 29, 2021 First, try Windows Update if you haven't already. Second, when you updated your drivers, did you uninstall the old ones first? In any case, can you post your system specs, so we have a better idea what we're dealing with? GM ImperviumHomecoming FAQ; Need a hand? File a Support Ticket! Want to lend a hand? Apply to be a GM! Link to comment Share on other sites More sharing options...
CrowCall Posted July 29, 2021 Author Share Posted July 29, 2021 I think I uninstalled them first. But I can try that again. And Windows is up to date. Anyways, system specs: Computer Information: Manufacturer: Gigabyte Technology Co., Ltd. Model: B85M-D3H Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: GenuineIntel CPU Brand: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz CPU Family: 0x6 CPU Model: 0x3c CPU Stepping: 0x3 CPU Type: 0x0 Speed: 3592 Mhz 8 logical processors 4 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Supported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Unsupported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0 Video Card: Driver: Radeon RX 5500 XT DirectX Driver Name: aticfx32.dll Driver Version: 27.20.14535.3005 DirectX Driver Version: 27.20.14535.3005 Driver Date: 2 17 2021 OpenGL Version: 1.1 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 59 Hz DirectX Card: Radeon RX 5500 XT VendorID: 0x1002 DeviceID: 0x7340 Revision: 0xc5 Number of Monitors: 1 Number of Logical Video Cards: 1 No SLI or Crossfire Detected Primary Display Resolution: 1920 x 1080 Desktop Resolution: 1920 x 1080 Primary Display Size: 20.91" x 11.77" (23.98" diag) 53.1cm x 29.9cm (60.9cm diag) Primary Bus Type Not Detected Primary VRAM Not Detected Supported MSAA Modes: 2x 4x 8x Sound card: Audio device: Intel(R) Display Audio HDMI 2 ( Memory: RAM: 8070 Mb VR Hardware: VR Headset: None detected Miscellaneous: UI Language: English Media Type: DVD Total Hard Disk Space Available: 953218 Mb Largest Free Hard Disk Block: 189793 Mb OS Install Date: Dec 31 1969 Game Controller: None detected MAC Address hash: 7461cd3748d663c99c4c2dba6226cc829bb1aa85 Storage: Disk serial number hash: 7ee81ed3 Number of SSDs: 0 SSD sizes: %s1 Number of HDDs: 1 HDD sizes: 1000G Link to comment Share on other sites More sharing options...
Lead Game Master GM Impervium Posted July 29, 2021 Lead Game Master Share Posted July 29, 2021 So, there IS a newer set of drivers available for your video card than what's shown here, and your Open GL version is WAY behind (at 1.1; it's at 3.6 or something right now). Try Downloading the drivers from this site (Win10 64 bit version):https://www.amd.com/en/support/graphics/amd-radeon-5500-series/amd-radeon-rx-5500-series/amd-radeon-rx-5500-xt You may have to uninstall your current drivers first, though in my experience, modern setup wizards are pretty good at doing that for you as part of the update process. So just download and run the driver package. Let me know if this solves your issue, or you end up needing further assistance. GM ImperviumHomecoming FAQ; Need a hand? File a Support Ticket! Want to lend a hand? Apply to be a GM! Link to comment Share on other sites More sharing options...
CrowCall Posted July 29, 2021 Author Share Posted July 29, 2021 Updated the drivers. Didn't fix the problem. 😞 Link to comment Share on other sites More sharing options...
CrowCall Posted July 30, 2021 Author Share Posted July 30, 2021 So yeah, I still need help on this one. Link to comment Share on other sites More sharing options...
Luminara Posted July 30, 2021 Share Posted July 30, 2021 The error code states that you're trying to run the game on Intel HD integrated graphics. Your follow-up post says you've got a Radeon installed. Either you enabled the integrated Intel chip and set it as the default in the BIOS, or a Windows update did it in the OS. Get busy living... or get busy dying. That's goddamn right. Link to comment Share on other sites More sharing options...
CrowCall Posted July 30, 2021 Author Share Posted July 30, 2021 47 minutes ago, Luminara said: The error code states that you're trying to run the game on Intel HD integrated graphics. Your follow-up post says you've got a Radeon installed. Either you enabled the integrated Intel chip and set it as the default in the BIOS, or a Windows update did it in the OS. Probably Windows. How would I fix that? It's not doing that for anything else. Link to comment Share on other sites More sharing options...
Hyperstrike Posted July 30, 2021 Share Posted July 30, 2021 26 minutes ago, CrowCall said: Probably Windows. How would I fix that? It's not doing that for anything else. https://www.windowsdigitals.com/force-chrome-firefox-game-to-use-nvidia-gpu-integrated-graphics/ If you want to be godlike, pick anything. If you want to be GOD, pick a TANK! Link to comment Share on other sites More sharing options...
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