Where are my toons?

[MLEdelen]

I had several high level toons I worked on that are now gone from my account. I've been away for about a year and now the only toon on my account is a level 11 kin/fire. Whats up?

[Psyonico]

Are you sure you don't have 2 accounts and the toons in question are on the other ones?

[aethereal]

Or you're looking at a different shard.

[Coyotedancer]

Someone else had this issue recently....

 

[GM Impervium]

Hi

If you submit a ticket, we can look into this further (Use "Support" at the top of the forum). But I'm going to echo other people's thoughts here: You've either got the wrong account, wrong shard, or the wrong server service. Also, it's not uncommon that people sometimes delete their toons before deciding they don't want to play any more, but wind up coming back anyway.