Launcher - forgets settings, installation.

[Greycat]

New little thing going on with the launcher, at least on my laptop. I've had the install here for a good while.

 

Fired it up, it said HC had an update - which failed. (Details were just "installation failed.") Odd, but ok...

Close, restart launcher. Shows me as "not logged in," with HC, beta and prerelease all not installed. Log in - successful. Install. Close window, out of curiosity. 

Relaunch. EULA comes up. Accept. Nothing showing installed again.

It *sees* the current install - the "installation" goes from 0-100% pretty much instantly.

 

Haven't restarted, am about to do so.

Install location's not under program files - c:\games\homecoming.

 

(System - Lenovo Legion 15", Ryzen 7 5800H, Win11 Home, 16 Gb RAM.)

 

launcher.log

[Greycat]

No effect with a reboot.

Also not affecting the desktop.

[Greycat]

So, things tried:

- New install in c:\games (new directory) - no change in behaviour.

- Virus/malware scans, of course. Clean.

- Download a fresh copy of the launcher. For some reason I couldn't on this PC... which is odd. Just got download failed.

- Download on another PC, copy to this one, run - no change.

- Noted games directory (which only had HC in it...) was read only. Unselected that for it and all subfolders - no change.

- Tried running as admin, both the installer and the launcher - no change.

(Noting that none of these "installs" created a desktop icon.)

- Installed to another drive (d:\games) - subfolder created, desktop icon created.

Launched, logged in, logged off.

Relaunch launcher - kept the settings.

Copied Accounts, architect/costume folders over - relaunch - kept the settings.

 

So I'm not sure what happened with that other install location.

[GM Crumpet]

Sometimes it's the anti-virus or firewall. We had to change certification companies (no idea why, just what Cipher said) and it's taking a while for the new certificate to cycle through the different providers. We had someone with an issue a few days ago and they had to mess about with the antivirus whitelist to get it to work then were good moving forward.

 

I'm not saying that's the actual problem or the solution, just a possible one.

Edited March 21, 2023 by GM Crumpet

[Bionic_Flea]

I had a similar issue a few weeks ago and had to update my Nvidia drivers.  There was some odd interaction between COH, NvIdia, and Avast.

 

Hope you get it fixed!