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Posted

I cannot get passed the log in screen. After username and password is entered I get an error that says the servers are unreacheable either because they are down or my firewall is blocking. I have checked server status and made sure firewall exceptions are created. Firewall is managed by Norton 360. Please help.

Posted

It's 99% of the time the AV / firewall. You can Try disabling it to test, but that doesn't always Actually disable it, so you may Also need to try running Windows in Safe Mode to verify if you're still being blocked.

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