Losing connection to DBserver on login or character create.

[LocketHoltzer]

Titles says all. Whenever I was going to login, I was getting booted to the login screen with the message "Lost Connection to DBserver." I then pulled a dumb thinking it meant I had to recreate my character and deleted my character to remake. Still getting the same issue when trying to create a character now.

[GhtRayleigh]

I am having this problem as well, would love to know what to do to fix this.

[LocketHoltzer]

Update: It seems this issue is tied directly to Atlas Park as I just created a character and went to the tutorial instead of directly to Atlas Park and got in no problem.

[Eryq]

I've been getting db all weekend. No idea why. Haven't been in game at all. Grr

[Erydanus]

It's not related to Atlas Park. I've been experiencing the problem myself and picking between Galaxy City, Outbreak, Breakout, and giving up and trying to login to an existing character in Cap is not making a difference.

 

So what happened was I was on Excelsior and logged out to character select, rolled a new character and at the end of the process, instead of going into the tutorial got Lost Connection to Dbase Server.

 

I logged in again, was told I was already logged in. Logged in anyway, ***seemingly bypassed the queue and got the character list within 2-3 minutes***. The character name got saved but not the info so I had to delete the name and do the chargen over. Most of the selections were saved anyway so it was just click through mostly. Same thing happened again 6 or 8 times, then I switched to my existing character. I kept being able to jump right to loading the character selection screen but got db served every time. Maybe the queue jumping patch isn't working quite right? I checked the other 4 servers and they all had big queues but if I came right back to Excelsior I was being given queue bypass priority for charselect (but maybe not for login??).

 

At that point I gave up and queued on Indominable. Same thing happened again - chargen failed, I could log back in from the dbase disconnect, but I couldn't actually create a character.

 

Edit: it's stopped loading the character list for me. I re-login and after 30-40 seconds it just dumps me back at login, it's not even letting me queue.

[blueamoeba]

Same issue cant even get into the game

[runicthunder1121]

Seems like the DBserver got broked. LOL Welcome back, guys.

[Nardol]

Having the same error, but only on Torchbearer. Excelsior put me in queue.

[SirCowdog]

Having the same error, but only on Torchbearer. Excelsior put me in queue.

 

Same here, as of 10:51pm PST.  Can log into Excelsior and get into the queue. Torchbearer just locks up and does nothing when I try to log in. Hangs for about 30 seconds, then just goes back to the user name/password login screen.

[Charistoph]

It's been happening on Excelsior with me, too.  I went there because I was queueing on Torchbearer and wasn't queueing on Excelsior.  I managed one character and then it's been nothing be DBserver logouts for the last hour when trying to take a character to a map.  I've tried this on a Praetorian and brand new character.

[vashx22]

Same thing happening to me. I was in game playing and was in a mission as soon as I exited the mission I got disconnected from the server, it said failed to load map. I logged back in and every time I chose my character to re-enter the game it would say lost connection to DB server. I figured this was due to that new queue line skip if the server crashes. So I waited 10 mins so I could be fully logged out. I logged back in, waited in the queue line and the it said couldn't load map. The servers are on I am assume, due to there being a queue. I tried the other server available and it just goes back to the login screen if I try to join it.

 

This isn't a complaint btw. Just pitching it.

[whybother420]

yea same cant get into torchbearer at all and excelsior loads character list but when i pick one to load it boots me back to login

[Bad Luck]

Can't even get in Torchbearer, can't get past character screen on Excelsior.

[Nardol]

To be specific, here is the error I get after choosing Torchbearer:

 

"The game client was unable to connect to the login server. This may be due to a local network issue such as a firewall block, or may be because the login server is down for maintenance. Please check your network settings and try again, or check the forums for current server status."

 

Incidentally, where in the forums can I see the server statuses (statii?)

[DischargedBolt]

That is my current issue as well. Torchbearer locks up and Excelsior bypasses queue and locks up when choosing a character. 

[Bad Luck]

Firewall and vpn off, still no dice.

[Talarik]

Same issue as all the above.  create and then go to start game  dbserver error.  try to login with existing character. same thing. db sever error.  happens on all servers.

[Highclass]

Well at least its comforting to know I'm not alone in this issue.  I suppose I'll stop trying to play for the night.  Until next time!

[fallensaviour]

Following as I've been having the same issue for a few days...this is just the first one I would have had time to really play

[MajikMayhem81]

Looks like it's a common issue then. I was able to play this morning but tried logging in tonight on Excelsior and I can get as far as character creation.  After that locks up and i get booted to log in screen with db error.  Cant eve. Get into torchbearer...it locks up immediately.

[grogtgk]

I do Hope this issue is soon resolved, I want to PLAY!

 

Try to kick all the servers and restart, It seems as though those of us that are having this issue are still logged on somehow.

[SpecterElite21]

Yeap, same issue for me unfortunately, still having the same error, over and over, every time i try to create a character, db server error, this needs to be fixed immediately, i'm hoping it will be tommorow if not tonight, since it's already 4:24 AM for me, and i've still been trying, hope ya'll are able to get in, tommorow and hopefully theres good news afterwords, because this legit needs to be fixed, badly

[SirCowdog]

Update:  Was able to get to the character screen on Excelsior, but when making a new character and hitting OK to enter the tutorial, the game just locks up and kicks me back to the login screen. Now the character can't be played at all, and can't be deleted, and the name is held. So weird.

 

 

[KrazieFox]

The game is currently NOT working … the last post on Discord says:-

 

"As you can see, we're having some rather severe technical issues that are causing the current server outage we're experiencing. Unfortunately, at this time, it's late enough that a fix is not likely to be able to be implemented tonight - most of our team is exhausted and needs sleep. I would advise you all to get some good rest and come back tomorrow fresh, at which point we should have some further updates on the situation by then!

 

Get some good sleep everyone, and let's meet up tomorrow. I'll bring cookies."

 

Problem is that was posted at 8:45am (UK) / 9:45am European time … which to the server guys is 12:45AM … so don't expect anything working before 6pm tonight, their 9am - they are 8 hours behind us in the uk, 9 hours behind Europe.

 

[MrEverything]

Having Same issues, Caught on Video