lost connection/unable to reconnect.

[justinos18]

Same as me, when I try to login, sometimes I get a error message stating "Lost Connection to DBserver."

Assuming something related to a database server.

Not sure. 

 

[Buzzardlghtyear]

Same here !

[fxds]

I note the banner here on the forums says there's an issue affecting Everlasting and Excelsior. Sadly, that's not fully accurate. I'm getting the issue on Torchbearer.

[Hindenburg]

18 minutes ago, The ERG said:

I logged in with  an  alt, and am slowly getting some responses, but still  stuck at character  select  after several  mins

 

same.

 

One time it said fail to log in Db server?

[Flitze]

On Excelsior I can connect but every step like showing the character selection after choosing the server, selecting the character after clicking on it and entering the game is taking like a minute with the PC being pretty blocked by the game during this time.

Entering the game fails with "Lost connection to DB server" as experienced already by others.

Edited Wednesday at 07:12 PM by Flitze

[Amdek]

I'm not donating to Snarky in the Forums.....      😉

[Unrecognized]

Oh good, thought it was on my side for a bit. Blasted computer updates.

[The ERG]

They posted in Discord that their hosting services shutdown a core server, but didn't bother to tell them.  However, they didn't give an ETA.

[ActualSuperHero]

They found a spider in the server room and took care of it like any proper techie would handle a bug.

 

[Klaymor]

Woot!  More DOUBLE XP time to compensate!

[The ERG]

16 minutes ago, ActualSuperHero said:

They found a spider in the server room and took care of it like any proper techie would handle a bug.

 

you think you're kidding,  but the IT dept where I worked, they found real snakes in the under-floor

 

[The ERG]

quote from discord:

@here OVH has brought the server back online after a motherboard replacement. We will begin working on bringing the shards back online now.

[Banni]

We could be helpful and SPAM "Servers are not online yet" every minute 😄 

[GM Crumpet]

Looks like we are sorted guys

[PeregrineFalcon]

10 minutes ago, GM Crumpet said:

Looks like we are sorted guys

Ok, who broke the servers this time?

 

😁

[mechahamham]

I've been getting these lagspikes about every 10 minutes or so all afternoon and evening. They're long enough that they occasionally give me the 'Disconnected from Mapserver' popup without actually booting me from the server.

 

 

I'm perfectly willing to blame this on my own network connection, but when my connection is being spotty, it usually just drops a packet or two resulting in singular yellow lines like those on the right-hand side of the netgraph display.

 

I hope that the timestamp is in any way helpful for HC's network troubleshooters.

 

Thank you guys for the HARD work you do! It is appreciated.

[UltraAlt]

7 hours ago, mechahamham said:

've been getting these lagspikes about every 10 minutes or so all afternoon and evening. They're long enough that they occasionally give me the 'Disconnected from Mapserver' popup without actually booting me from the server.

 

A teammate of mine was having problems with this ... meanwhile ... everyone else on the team did not have the problem.

We tried to sort out what might be causing it.

They were using a Verizon connection through a hotspot and a Starlink connection. I'm unsure how they have it setup to bounce between the two of them when coverage lapses on one of them, but I think they have it setup that way - which might have been part of their issues.

Plus the live in a wooded area and there maybe still some snow on the trees and or wet/icy trees that might be interfering with the 4G and/or satellite connections in some weird way.

They continued to rubber band throughout the play session. They didn't comment on disconnect messages.

For reference, we were teaming on Torchbearer.

[pbwill200]

I still can't get in. Been this way since Wednesday.